LESLIE CALSI BERNARD
MOLENDINAR,QLD
Summary
Hardworking bringing years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor
Meriton Suites Broadbeach
01.2024 - Current
- Conducted regular room checks of room attendants to verify compliance with housekeeping and hotel standards.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues in hotel, and giving houseperson jobs if needed.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Solicited RA feedback to identify and improve on areas of weakness..
- Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
- Improved overall efficiency by streamlining communication between housekeeping staff, front desk, and maintenance departments.
- Completed schedules, shift reports, and other hotel business documentation.
Site Manager
Meriton Suites Broadbeach
05.2023 - 01.2024
- Administrative tasks such as making Roster for Room attendants, Housepersons, Supervisors, approving leaves, and compiling timesheets
- Coordinating and Supervising training of Room attendants, Housepersons, and Supervisors and maintain even workload distribution
- Communicating with all departments to ensure housekeeping is meeting operational requirements
- Conduct random daily room inspections of guest rooms, public areas, linen pantries to ensure duties have been completed and service standards are achieved
- Empower individuals to ensure good practices are developed and maintained
- Oversee the correct storage and control of all cleaning in line with the environmental procedures and the approved chemical register
Supervisor/ Trainer
Meriton Suites Surfers Paradise
04.2023 - 05.2023
- Actively performing duties as required to ensure smooth and effective day to day operations
- Checking room attendant rooms
- Giving house person and maintenance jobs if needed
- Teaching and demonstrating room attendants cleaning standards
- Reporting any repairs needed, technical issues or faulty equipment.
Community Volunteer Nurse
Rural Health Services
02.2018 - 02.2023
- Supported families affected during COVID with essential services such as food distribution, vaccination, and shelter assistance.
- Increased public awareness about community issues and pandemic protocols through social media campaigns, safety measures, proper hygiene, handwashing, and rigorous cleaning schedules for high touch surfaces and isolation areas.
- Promoted better health outcomes for the community by volunteering at vaccination clinics or blood drives and triage areas.
Supervisor/ Trainer
Meriton Suites Southport
01.2016 - 01.2017
- Actively performing duties as required to ensure smooth and effective day to day operations
- Checking room attendant rooms
- Giving house person and maintenance jobs if needed
- Teaching Room attendants cleaning standards
- Reporting any repairs needed, technical issues or faulty equipment.
Room Attendant
Meriton Suites Southport
01.2015
- Cleaning guest rooms including bedrooms, bathrooms, kitchens, floors to the hotels high standards
- Replenish amenities and towels when doing services
- Ensure rooms are presented to the standard as expected by guests.
FINANCIAL ADVISER
Philam life
03.2014 - 02.2015
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
PRIVATE DUTY NURSE
Dr. Merin Calsi
07.2014 - 11.2014
- Critical vital signs taking on a rounding shift
- Wound care, cleaning and dressing
- Tracheostomy care
- Roun the Clock Vital signs taking
- Rendering preventive measures for further aggravation of injury
- Administration of medications
- Carrying out doctors orders.
MANAGER
Glory’s Flower Shop
03.2013 - 01.2014
- Book keeping of records and collection of the shop
- Supervising florist and marketing staff
- Attending to customers inquiries and concerns
- Managing supplies and stocks available.
Education
Certificate IV - Mental Health
Celtic Training
Gold Coast, Queensland01.2025
Certificate III And IV - Aged Care
Imagine Education
Gold Coast, QLD01.2017
Bachelor of Science in Nursing -
University of Baguio
Baguio City, Philippines03.2012
High School Diploma -
San Jose High School
La Trinidad, Benguet Philippines03.2008
Elementary -
Tacdian Catholic School of Tomay
La Trinidad, Benguet Philippines03.2004
Skills
- Staff Training and Development
- Performance Improvements
- Team Coordination
- Housekeeping knowledge
- Cleaning and sanitation
Certification
- HLTAID011 Provide First Aid (7/10/23-07/10/26)
- HLTAID010 Provide basic emergency life support(7/10/23-07/10/26)
- HLTAID009 Provide cardiopulmonary resuscitation(7/10/23-07/10/24)
- TRAIN THE TRAINER, Meriton Surfers Paradise GoldCoast, 15/11/23
- BASIC IV TRAINING PROGRAM, Pines City Doctor’s Hospital, Magsaysay Avenue, Baguio City, Philippines, 02/28/14, 03/02/14
- NATIONAL CERTIFICATE II IN CAREGIVING, Baguio City School of Arts and Trades-TESDA, Km4 La Trinidad Benguet, 02/19/14
- STANDAD FIRT AID TRAINING AND BASIC LIFE SUPPORT-CPR TRAINING FOR HEALTHCARE PROVIDERS, Red Cross- Baguio City Chapter, 39 Harrison Road, Baguio City, 02/10/14, 02/14/14
- FUNDAMENTALS OF NURING, Nightingale Educational Review Center, University of Baguio AMS Review Center, 7th Floor B Building, University of Baguio, General Luna Road Baguio City, Philippines, 08/16/11
- COMMUNITY ORGANIZING PARTICIPATORY ACTION RESEARCH, Nightingale Educational Review Center, University of Baguio AMS Review Center, 7th Floor B Building, University of Baguio, General Luna Road, Baguio City, Philippines, 08/16/11
- CARING FOR PATIENTS WITH MYOCARDIAL INFARCTION: AN EVIDENCE- BASED APPROACH, University of the Philippines Open University Faculty of Management and Developmental Studies, University of Baguio Audio-Visual Room, University of Baguio, Philippines, 10/11/10
- ENVIRONMENTAL FORUM ON GLOBAL WARMING & CLIMATE CHANGE, Community Outreach & Development Extension Center, UB Cardinals Gym, 05/08/10
Relatedlearningexperience
University of Baguio School of Nursing, Gen. Luna Road, Baguio City, Philippines, 06/01/09, 03/31/12, Work as student nurse under the supervision of a Clinical instructor Registered Nurse., Apply nursing interventions as per assessment., Carry out Doctors orders though the eight hour shift., Learn, share and work as a team with clinical group assigned to., Submit a Case study and report to the clinical group asssigned to as per demand of clinical instructor.
Languages
English
Full Professional
tagalog
Native or Bilingual
Spanish
Elementary
Timeline
Supervisor
Meriton Suites Broadbeach
01.2024 - Current
Site Manager
Meriton Suites Broadbeach
05.2023 - 01.2024
Supervisor/ Trainer
Meriton Suites Surfers Paradise
04.2023 - 05.2023
Community Volunteer Nurse
Rural Health Services
02.2018 - 02.2023
Supervisor/ Trainer
Meriton Suites Southport
01.2016 - 01.2017
Room Attendant
Meriton Suites Southport
01.2015
PRIVATE DUTY NURSE
Dr. Merin Calsi
07.2014 - 11.2014
FINANCIAL ADVISER
Philam life
03.2014 - 02.2015
MANAGER
Glory’s Flower Shop
03.2013 - 01.2014
Certificate IV - Mental Health
Celtic Training
Certificate III And IV - Aged Care
Imagine Education
Bachelor of Science in Nursing -
University of Baguio
High School Diploma -
San Jose High School
Elementary -
Tacdian Catholic School of Tomay
- HLTAID011 Provide First Aid (7/10/23-07/10/26)
- HLTAID010 Provide basic emergency life support(7/10/23-07/10/26)
- HLTAID009 Provide cardiopulmonary resuscitation(7/10/23-07/10/24)
- TRAIN THE TRAINER, Meriton Surfers Paradise GoldCoast, 15/11/23
- BASIC IV TRAINING PROGRAM, Pines City Doctor’s Hospital, Magsaysay Avenue, Baguio City, Philippines, 02/28/14, 03/02/14
- NATIONAL CERTIFICATE II IN CAREGIVING, Baguio City School of Arts and Trades-TESDA, Km4 La Trinidad Benguet, 02/19/14
- STANDAD FIRT AID TRAINING AND BASIC LIFE SUPPORT-CPR TRAINING FOR HEALTHCARE PROVIDERS, Red Cross- Baguio City Chapter, 39 Harrison Road, Baguio City, 02/10/14, 02/14/14
- FUNDAMENTALS OF NURING, Nightingale Educational Review Center, University of Baguio AMS Review Center, 7th Floor B Building, University of Baguio, General Luna Road Baguio City, Philippines, 08/16/11
- COMMUNITY ORGANIZING PARTICIPATORY ACTION RESEARCH, Nightingale Educational Review Center, University of Baguio AMS Review Center, 7th Floor B Building, University of Baguio, General Luna Road, Baguio City, Philippines, 08/16/11
- CARING FOR PATIENTS WITH MYOCARDIAL INFARCTION: AN EVIDENCE- BASED APPROACH, University of the Philippines Open University Faculty of Management and Developmental Studies, University of Baguio Audio-Visual Room, University of Baguio, Philippines, 10/11/10
- ENVIRONMENTAL FORUM ON GLOBAL WARMING & CLIMATE CHANGE, Community Outreach & Development Extension Center, UB Cardinals Gym, 05/08/10
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