Leslie Hernandez-Willats
Mosman
Summary
Dynamic MSP/Program Coordinator at Comensura with a proven track record in sales, recruitment and vendor management. Expert in stakeholder engagement and compliance administration, I excel in resolving complex issues and enhancing processes. My strong communication skills and problem-solving abilities have consistently driven successful outcomes and improved operational efficiency.
Overview
15
15
years of professional experience
Work History
MSP/Program Coordinator
Comensura
Sydney
06.2022 - Current
- Managed end-to-end recruitment processes for local government councils and icare, adhering to service level agreements.
- Liaised with Hiring Managers and suppliers to ensure efficient job postings and bookings in Vendor Management System.
- Resolved first-level disputes while managing complex recruitment, pay, timesheet, and compliance matters.
- Facilitated onboarding and compliance processes for contractors, ensuring adherence to regulations.
- Assisted in identifying and developing process improvement initiatives and reporting tools.
- Provided technical guidance to customers, suppliers, and workers on navigating the Vendor Management Systems (Fieldglass and c.net).
Administration and Visa Officer
Philippine Consulate Perth
Perth
11.2017 - 02.2018
- Delivered professional customer service as primary contact for Consulate communications across all channels.
- Facilitated liaison of consular matters between customers and international embassies.
- Resolved complex issues related to visas, passports, and travel requirements efficiently.
Marketing Consultant
Living Social
Manila, Philippines
07.2012 - 10.2013
- Established merchant partnerships for a group buying website through impactful sales presentations and contract negotiations.
- Utilized Salesforce to coordinate with internal departments and address market demands.
- Collaborated with team members to consistently achieve monthly KPIs and sales targets.
Sales Account Executive
Mediapool, Inc.
Manila, Philippines
06.2010 - 06.2012
- Established new business for outdoor media company, fostering strong customer relationships to enhance satisfaction.
- Consistently achieved KPIs and exceeded monthly sales quotas through strategic planning and execution.
Education
Certificate III and IV - Education Support
Fast Track Training Australia
Perth, Australia09.2020
Bachelor's Degree - Communication
Ateneo De Manila University
Manila, Philippines03.2007
High School -
Assumption Antipolo
Manila, Philippines03.2003
Skills
- Sales and marketing acumen
- Recruitment and vendor management
- Stakeholder engagement
- Effective communication
- Problem solving
- Time management
- Compliance administration
- Customer service and support
Languages
- Filipino
- Auslan
Affiliations
- Cooking and baking
- Reading
References
References available upon request
Timeline
MSP/Program Coordinator
Comensura
06.2022 - Current
Administration and Visa Officer
Philippine Consulate Perth
11.2017 - 02.2018
Marketing Consultant
Living Social
07.2012 - 10.2013
Sales Account Executive
Mediapool, Inc.
06.2010 - 06.2012
Certificate III and IV - Education Support
Fast Track Training Australia
Bachelor's Degree - Communication
Ateneo De Manila University
High School -
Assumption Antipolo
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