Tahmina Rassoli
Merrylands,NSW
Summary
Results-oriented Program Coordinator with expertise in project management, strategic planning, and collaboration. Drives operational efficiency by aligning program goals with business objectives and implementing innovative solutions. Tech-savvy and skilled in using data to support growth initiatives, foster cross-departmental relationships, and enhance organizational impact.
Overview
5
5
years of professional experience
Work History
MSP Program Coordinator
Comensura Australia
08.2022 - Current
- Work with Business Partner to ensure that all KPI’s and SLA’s are adhered to and assist in the delivery of the results at the Quarterly Business Reviews ·
- Ensure all service channels are responded to in line with internal KPI’s and service level agreements ·
- Administer the Vendor Management System to ensure orders/job postings, bookings/work orders and extensions are managed in line with procedures.
- Manage the relationship with the Comensura CMS team to ensure adherence to timelines and processes ·
- Resolved disputes between customers and recruitment suppliers, enhancing collaboration and service delivery.
- Training of Hiring Managers and Recruitment Suppliers on systems and processes ·
- Liaised between external organizations and partners to deliver programming services.
Victim Assistance & Data Coordination Manager
USAID’s Conflict and Mitigation Assistance for Civillians (COMAC), Blumont
03.2021 - 08.2022
- Provided training to COMAC staff in finve regional offices, on date collection and data management.
- Developed and implemented policies that minimized data duplication.
- Created rules and procedures for efficient data sharing with upper management.
- Ensures quality data collection techniques are established.
- Collaborated with database development team to ensure database met requirements.
- Reviewed and analyzed data from previous projects to guide future decision-making.
- Prepares monthly, quarterly, and annual data reports of the data.
- Collaborated with cross-functional teams to enhance program effectiveness.
- Managed documentation and reporting for project compliance and audits.
- Developed training materials for staff and local partners on best practices.
- Prepared presentations summarizing project progress for internal review.
- Coordinated with other departments on project schedules, resources, and timelines.
- Organized meetings with stakeholders to discuss project objectives and progress.
- Studied the plans and and requirments and coordinated with COS (Cheif Of Staff) and management team in preparing the the Database forms.
Education
Bachelor of Science - Bachelors of Science, Computer Science
Kabul University
Kabul Afghanistan 03-2012
High School Diploma -
High School Diploma, Malalai High School
Kabul12-2007
Skills
- Compliance management
- Data management
- Quality assurance
- Audit reporting
- Strategic planning
- Project planning
- Scheduling proficiency
- Team collaboration
- Analytical thinking
- Presentation skills
- Human resources
Languages
English
Professional
Farsi
Professional
Urdu
Limited
Timeline
MSP Program Coordinator
Comensura Australia
08.2022 - Current
Victim Assistance & Data Coordination Manager
USAID’s Conflict and Mitigation Assistance for Civillians (COMAC), Blumont
03.2021 - 08.2022
Bachelor of Science - Bachelors of Science, Computer Science
Kabul University
High School Diploma -
High School Diploma, Malalai High School