Lewis Ayley
Perth,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
I’m able to attract customers to use the restaurant and make them feel as comfortable as they can, I have a great sales mindset when working and customers thrive off of my personality and enthusiasm.
Overview
3
3
years of professional experience
Work History
Waiting Staff Member
Manor And Ashbury Hotel
United Kingdom, Devon, Okehampton
05.2021 - 04.2024
- Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
- Aided in menu development by providing valuable feedback on popular dishes and potential improvements from customer insights.
- Demonstrated adaptability by quickly adjusting to menu changes, daily specials, or staff rotations as needed.
- Played an integral role in achieving high health inspection scores by adhering to strict sanitation guidelines.
- Exemplified outstanding teamwork by assisting colleagues when needed with tasks such as bussing tables or running food orders.
- Increased repeat clientele by building rapport with guests through friendly and engaging conversation.
- Ensured guest satisfaction by quickly addressing any special requests or dietary restrictions in their meal orders.
- Trained new waiting staff members on restaurant policies, menu knowledge, and customer service techniques to improve overall team performance.
Education
Extended Level 3 Diploma In Sports And Coaching - Physical Education And Coaching
Exeter College
Exeter, Devon07.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Sales Techniques
Accomplishments
- Was captain for Exeter city FC Futsal team
- Won many trophies with previous football teams
- Played lead roles in plays/ performances
- Moved to Australia in 2024
Timeline
Waiting Staff Member
Manor And Ashbury Hotel
05.2021 - 04.2024
Extended Level 3 Diploma In Sports And Coaching - Physical Education And Coaching
Exeter College