Lewis Mosley
Earlwood
Summary
My name is Lewis Mosley and I currently work at the St Vincent de Paul Society. I have large experience in retail and strong customer service skills. I also enjoy listening to and playing music.
Overview
9
9
years of professional experience
Work History
Retail Assistant
St Vincent De Paul Society
02.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Sorted donations provided by customers
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Resolved customer complaints professionally, maintaining a positive brand image.
Junior Modelmaker
Modelcraft
12.2019 - 12.2020
- Increased efficiency by maintaining a clean and organized workshop at all times.
- Aided in the conception and development of projects
- Workshop machine knowledge and maintenance
Retail Assistant
Cream on King
07.2017 - 10.2019
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Sales Assistant
Woolworths
08.2016 - 02.2017
- Handled customer inquiries and complaints professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
Sydney Conservatorium of Music
03.2025
Newtown High School of the Performing Arts
01.2015
Skills
- Customer service
- Sales processing
- Point of sale systems
- Team collaboration
- Effective communication
- Customer relationship management
Timeline
Retail Assistant
St Vincent De Paul Society
02.2023 - Current
Junior Modelmaker
Modelcraft
12.2019 - 12.2020
Retail Assistant
Cream on King
07.2017 - 10.2019
Sales Assistant
Woolworths
08.2016 - 02.2017
Newtown High School of the Performing Arts
Sydney Conservatorium of Music
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