Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lewis Rose

Reynella

Summary

Dynamic professional with strong customer service skills developed at Churchil's Barber / Smokemart. Proven track record of thriving under pressure while maintaining attention to detail and effective time management. Recognized for enhancing customer satisfaction and fostering teamwork in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Front Of House All Rounder

Churchils Barber / Smokemart
Reynella, South Australia
01.2024 - Current
  • Exhibited strong personal accountability and self-motivation in all tasks completed.
  • Demonstrated proficiency in collaborative and independent work environments.
  • Managed time effectively to ensure timely completion of assigned tasks.
  • Adapted swiftly to new situations, showcasing rapid learning capabilities.
  • Organized and prioritized multiple projects for optimal time management.
  • Worked flexible hours, including nights and weekends, to meet project demands.
  • Greeted customers and addressed needs promptly to enhance satisfaction.
  • Counted cash drawer funds at shift start and end to maintain accuracy.

Back of House Team Member

Hungry Jack's
02.2022 - 01.2024
  • Maintained clean and organized work area through daily tasks like sweeping, mopping, and sanitizing surfaces.
  • Collaborated with Front of House team to ensure accurate order fulfillment during peak hours.
  • Performed efficiently under high-pressure situations to support kitchen operations.
  • Executed daily cleaning and maintenance tasks to uphold kitchen standards.
  • Conducted shift side work to sustain kitchen output during busy periods.
  • Assisted in training new BOH staff on established processes and operational goals.

Monitored food and beverage stock use-by dates and documented waste records.

Cashier

Queen Of Stitches
09.2019 - 02.2021
  • Greeted customers upon entrance and promptly addressed their needs.
  • Assisted customers in identifying requirements to enhance shopping experience.
  • Operated cash register with high accuracy for cash, check, and credit transactions.
  • Maintained balanced cash drawer, ensuring accurate end-of-shift accounting.
  • Worked flexible schedule to align with business demands, including extra shifts.
  • Established relationships with customers to promote repeat business opportunities.
  • Facilitated customer purchases, item location, and enrolment in reward programs.

Education

Year 11 -

Reynella East College
Reynella, SA
12.2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Critical thinking
  • Computer skills
  • Calm under pressure
  • Problem resolution
  • Organization and time management

Languages

English
Native or Bilingual

Timeline

Front Of House All Rounder

Churchils Barber / Smokemart
01.2024 - Current

Back of House Team Member

Hungry Jack's
02.2022 - 01.2024

Cashier

Queen Of Stitches
09.2019 - 02.2021

Year 11 -

Reynella East College
Lewis Rose