Gracie Phillipos

13 Niven Street, Stafford Heights,QLD

Summary

After gaining experience in customer service and hospitality, I would love to continue my working journey. I not only want to show that I am highly motivated and passionate about working hard, but also that I want to develop and grow to be a helpful and diligent worker. I would love to join a positive working environment to learn and grow to be a part of a team and gain extra responsibility and independence as a worker. I have a strong interest in hospitality, particularly in areas such as bar service, taking orders, and serving food, where I enjoy interacting with customers and creating a welcoming experience. I look forward to building my skills further in these areas and contributing to a professional and friendly workplace.

Overview

years of professional experience

Work History

Front of House All Rounder

Seoulful Chicken

08.2023 - 06.2025

At Soulful Chicken, I worked as a front-of-house all-rounder in the restaurant. My role included ...

Costumer service
Providing costumers with a positive dining experience
Taking dine in orders
Guiding costumers through the menu
Taking orders over the phone
Putting in online and dine in orders through a POS system
Handling card machines and a cash register
Packaging pickup, takeaway and uber orders, both for food and drink
Maintaining cleanliness in the front of house area. Mopping, cleaning glassware, polishing cutlery,, etc.
Delivering food and drink to tables
Maintaining cleanliness in the dining area
Closing and opening the job - done both with other front of house members, and alone
Worked alone running the overall front of house area
Basic bar work

Education

Mt Maria College Mitchelton

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Compass International School

01.2022

Skills

Responsible
Positive individual
Organized & a great listener
Good problem solver
Fast learner
Positive attitude

Customer service
Friendly
Clear communication
Reliability and punctuality
Empathy and patience

Interests

Playing piano- I use to take piano lessons for five years
Reading and writing
Caring for animals – I adopted three stray cats and now take care of them
Rugby League/Rugby 7s- Was involved in weekly training for Rugby League and 7s at school

Timeline