Li Sung
Balwyn North
Summary
Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with history of solutions-oriented problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Advocate Elderly Dementia Neighbour
Volunteering
07.2015 - 09.2019
- Achieved positive outcomes for the elderly neighbour by providing thorough legal research and obtaining Homecare Packages.
- Advised neighbour various legal matters, ensuring they understood their rights and options.
- Provided assistance for underprivileged neighbour, ensuring equal access to quality legal representation.
- Assist neighbour during emotionally challenging situations, offering empathy and timely assistance.
- Established trusting relationships with the neighbour and assist with emotion support and meal preparation.
- Liaison with the government and local council to advocate for the neighbour
- Assisted neighbour in navigating processes and procedures to resolve issues, understand rights and express views.
- Assisted with applications and collected required paperwork to help neighbour register for supportive services.
- Supported neighbour with legal, physical, or mental health concerns in dealing with routine needs and complex problems.
- Completed home-visits, reports, scanning, paperwork and documentation accurately and in timely manner.
Volunteer
Foods For The Need
01.2014 - 06.2017
- Enhanced community engagement by organizing and leading outreach events.
- Cooking and interacting with the disadvantaged community
- Coordinated volunteer training sessions to ensure consistent delivery of services across teams.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Helped clients navigate social services system and access needed resources.
- Assisted clients with obtaining housing, employment and support resources.
Education
BBA - International Trade
Victoria University of Technology
Footscray, VICCert IV - Mental Health Services
JobCo
Box Hill, VIC05.2024
Skills
- Emotional Support
- Compassionate Care
- Social Support
- Mobility Assistance
- Recreational Activities
- Meal Preparation
- Dementia Care
- Client Relationship Management
- Cultural Sensitivity
- Patient advocacy
- Active listening
- Fall prevention
- Basic Housekeeping
Affiliations
- Cake Decorating, golf and hiking
Certification
Mental Health Certificate IV (placement 80hrs required)
Food and Handling Cert 1 and 2
First Aid (previously)
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Chinese (Hokkien)
Native or Bilingual
Chinese (Cantonese)
Limited Working
Timeline
Advocate Elderly Dementia Neighbour
Volunteering
07.2015 - 09.2019
Volunteer
Foods For The Need
01.2014 - 06.2017
BBA - International Trade
Victoria University of Technology
Cert IV - Mental Health Services
JobCo
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