Skilled Night Manager experienced in overseeing large teams. Versed in handling all areas of retail management including inventory merchandising, schedule development, documentation and training.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Night Manager
Drakes
Hope Valley, SA
03.2025 - Current
Supervised night operations to ensure efficient staff performance and guest satisfaction.
Coordinated nightly staff schedules to maintain adequate coverage and service quality.
Managed inventory levels, ensuring proper stock availability for nightly service needs.
Trained new employees on operational procedures and customer service standards.
Addressed guest inquiries and resolved issues to enhance overall experience.
Conducted safety checks to uphold compliance with health and safety regulations.
Assisted in implementing procedures to improve workflow efficiency during night shifts.
Team Member
Hungry Jacks
Paralowie, SA
02.2022 - 12.2022
Burger Making
Customer Service
Cash & Eftpos Handling
Prepared food items according to company standards and customer preferences.
Maintained cleanliness and organization of kitchen and dining areas.
Operated kitchen equipment safely and efficiently during peak hours.
Assisted customers with orders and inquiries in a friendly manner.
Bunnings Warehouse
Year 10 Work Experience
Munno Para, SA
05.2022 - 05.2022
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Worked with cross-functional teams to achieve goals.
Education
Mark Oliphant College
Munno Para, SA
Skills
Night operations supervision
Inventory management
Staff training
Health and safety compliance
Workflow improvement
Customer relationship management
Service quality enhancement
Time management
Problem solving
Effective communication
Certification
cert II in Buisness
P1 License until 25/09/2026 then switch to P2 License