Summary
Overview
Work History
Education
Skills
Affiliations
Volunteer Work
References
Timeline
Generic

Liam Rigby

Melbourne,VIC

Summary

Dedicated Customer Service Team Member with almost 3 years experience of preparing and serving food as well as experience as a Kitchen Hand. Recognised for reliability and good work ethic. Committed to ensuring high quality results in any position I am placed in and not wasting time.

Overview

3
3
years of professional experience

Work History

Customer Service

KFC
Doreen, Victoria
06.2021 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Kitchen Hand

Laurimar Pizza
Doreen, Victoria
08.2021 - 12.2021
  • Peeled and cut fruit and vegetables to prepare for cooking or serving.
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Cleaned and sanitized utensils, dishes or silverware.
  • Cut or sliced meat, poultry and seafood to prepare for cooking.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.

Education

High School Diploma -

Hazel Glen College
Melbourne, VIC
11-2023

Skills

  • Meal Preparation
  • Food Safety and Sanitation
  • Complaint Handling
  • Order Processing
  • Quality Control
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Order and Refund Processing
  • Sales and Upselling
  • Teamwork and Collaboration

Affiliations

  • I often cook and bake different foods for family and friends in my spare time.
  • I am an aspiring guitarist, with a passion for music and a commitment to learning and improving.

Volunteer Work

  • In the past I have completed volunteer work in a kitchen during an open day at Hazel Glen College, which entailed working with children and parents to demonstrate the college's food technology facilities by running workshops which allowed them to follow simple recipes and enjoy their own handmade food.

References

References available upon request.

Timeline

Kitchen Hand

Laurimar Pizza
08.2021 - 12.2021

Customer Service

KFC
06.2021 - Current

High School Diploma -

Hazel Glen College

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Liam Rigby