Liam Toby
Emerald
Summary
Retail Sales Assistant seeking a career change. Hard, independent worker who has worked in high stress and high stakes environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Assistant
The Outpost Emerald
07.2023 - Current
- Full time Tuesday - Saturday
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Understanding of the relevant legislation involving firearms, the legalities and safe use.
Sales Assistant
Bunnings Warehouse
09.2014 - 06.2023
- Trolley boy 2014-2016 Casual. 2016-2018 part time
- Merchandising team member 2018-2022 full time
- Timber yard team member 2022-2023 full time
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability and pricing.
- Replenish stock on shelves, making sure stock locations are full, clean and tidy.
Education
Queensland Certificate Of Education -
Robina State High School
Robina, QLD11.2015
Skills
- Sales Expertise
- Product and Service Sales
- Stocking and Replenishing
- Opening and Closing Procedures
- Stock Management
- Forklift ticket
- Product Merchandising
- Merchandising and Display
- Workplace Health and Safety procedures
- Cert IV Business Administration
Certification
LICENCE TO OPERATE A FORKLIFT TRUCK
(TLILIC0003) - (20)
CERTIFICATE III IN BUSINESS ADMINISTRATION (BSB30412)
CERTIFICATE I IN INFORMATION, DIGITAL MEDIA AND TECHNOLOGY (ICA10111)
Timeline
Sales Assistant
The Outpost Emerald
07.2023 - Current
Sales Assistant
Bunnings Warehouse
09.2014 - 06.2023
Queensland Certificate Of Education -
Robina State High School
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