Liana Crouch
Beenleigh,QLD
Summary
Hi, my name is Liana and I'm 20 years old. In high-school I completed two certificates. Certificate II in health support services and a Certificate II in sampling and measurement. I'm a current enrolled nursing student who is friendly, caring and passionate. I have been dancing since I was 3 years old which has lead me to see the value in team work, dedication and communication skills. I have worked at Coles Supermarkets for 3 years now, which has taught me people skills, hard work and patience. Currently I have completed two professional placements, one in aged care (4/9/23-22/9/23) and the other at the Mater Private Hospital in Brisbane (18/3/24-8/4/24), these placements have taught me commitment, persistence and motivation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Coles Supermarket
12.2020 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Diploma of Nursing - Nursing
Mater Education
Brisbane 10.2024
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Good communication skills and teamwork
- Dedication and patience
Certification
Certificate II health support services
Certificate II sampling and measurement
Timeline
Customer Service Cashier
Coles Supermarket
12.2020 - Current
Diploma of Nursing - Nursing
Mater Education
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