Liana Hurley
West Hoxton,NSW
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Front of House Team Member
Willowdale Hotel
07.2023 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Enhanced customer satisfaction by providing efficient and accurate transactions at the till.
Marketing Intern
ROJO Consulting
12.2023 - 03.2024
- Boosted brand awareness by developing creative marketing strategies and campaigns.
- Enhanced social media engagement through regular posting and audience interaction.
- Assisted in the planning and execution of successful product launch events.
- Contributed to the creation of compelling content for company blog, newsletter, and website.
- Managed email marketing campaigns, resulting in increased click-through rates and conversions.
Fast Food Manager
Fat Franks
02.2021 - 02.2024
- Accurately operated cash register to process customer payments.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Increased sales through effective promotion of daily specials and upselling menu items to customers.
Catering Assistant
Pan E Antipasti
02.2021 - 05.2021
- Delivered catered food and supplies to facility for on-time set-up.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
Education
Bachelor of Business - Business
Western Sydney University
Sydney, NSW02.2024
Diploma - Marketing And Communications
Tafe NSW
Sydney, NSW09.2022
Certificate II - Food Preparation
Clancy Catholic College
West Hoxton, NSW10.2020
High School Diploma -
Clancy Catholic College
West Hoxton, NSW10.2020
Skills
- Cash Register Operations
- Late-Night Shift Availability
- Reliable Team Worker
- Fast and Efficient Service Worker
- Professional Appearance
- Foreign language skills
Languages
Italian
Professional Working
Timeline
Marketing Intern
ROJO Consulting
12.2023 - 03.2024
Front of House Team Member
Willowdale Hotel
07.2023 - Current
Fast Food Manager
Fat Franks
02.2021 - 02.2024
Catering Assistant
Pan E Antipasti
02.2021 - 05.2021
Bachelor of Business - Business
Western Sydney University
Diploma - Marketing And Communications
Tafe NSW
Certificate II - Food Preparation
Clancy Catholic College
High School Diploma -
Clancy Catholic College
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