Summary
Overview
Work History
Skills
Timeline
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Liana Rickard

Merimbula,NSW

Summary

Dynamic customer service professional with experience at SUBWAY® Restaurants, recognized for enhancing customer satisfaction through active listening and effective problem resolution. Demonstrated reliability and composure in high-pressure situations, ensuring a welcoming environment. Proficient in processing transactions accurately while maintaining a strong focus on customer needs and concerns.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

SUBWAY®Restaurants
Birtinya QLD
11.2024 - 05.2025
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Customer Service Cashier

Hungry Jack's
Caloundra, QLD
05.2024 - 09.2024

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Timeline

Customer Service Cashier

SUBWAY®Restaurants
11.2024 - 05.2025

Customer Service Cashier

Hungry Jack's
05.2024 - 09.2024
Liana Rickard