As a high spirited individual with a variety of skills acquired through numerous positions and an exceptional work ethic, well-suited to contribute significantly to an administrative post within the mining sector.
Overview
6
6
years of professional experience
Work History
Specialist Retail Assistant
MYSKATE Proshop
10.2021 - Current
Respond to multiple complex customer inquires, resolve issues and address concerns promptly through both remote and face to face communication
Lead trainer for new staff including sharing product knowledge, hands on training and close mentoring
Contribute to retaining 3700 customers annually
Achieved or exceeded targets consistently, including sales, conversion and sell-through ratings.
Corporate Host
International Premier Events
07.2022 - 01.2023
Maintaining calm demeanour and professionally managed groups of 70-120 guests in busy, high stress situation
Collaborated with FOH and BOH teams to support efficiency operations, quality foodservice and guest satisfaction.
Using management system to coordinate guests movements through large events.
Followed company procedures for guest-seating, including proper use of station charts and workflow.
Junior Teacher Assistant
SEMAS Abacus Math
02.2018 - 02.2020
Liaised with lead teacher to develop daily/weekly class schedules and activities.
Conducted one-on-one and group tutoring with 4-6 students to assist with difficult lessons.
Corresponded with parents to provide updates and developments about child's progress.
Participated in meetings, teacher's conferences and additional training classes.
Hospitality - Food and Beverage
Frostbite Cafe - Cockburn Ice Arena
02.2019 - Current
Performed tasks cooperatively with other colleagues to efficiently serve and deliver orders to customers in time-critical environment.
Scheduled and received food and beverage shipments, checking delivery contents to verify product quality and quantity on weekly basis
Education
Bachelor of Business - Business Management
University of Western Australia
Perth, WA
11.2024
Bachelor of Business - Business Management
Vienna University of Economics And Business
Vienna, Austria
High School Diploma -
John Curtin College of The Arts
Fremantle, WA
2021
Skills
High level of Critical thinking and problem solving
Good Computer literacy skills including Word, Excel and other software programs
Principal Adviser, Media and Government Relations at Chamber of Commerce and Industry WA (CCIWA)Principal Adviser, Media and Government Relations at Chamber of Commerce and Industry WA (CCIWA)