Liang Zhao
Perth,WA
Summary
Hi HR staff,
I am seeking for a position mainly in Financial & Accounting field. As a highly motivated and hardworking individual, I always take the initiative to do things and seek opportunities to do more assignments. I can work effectively within a team environment, but also good at working independently.
My previous experience allows me to be a confident Personal Banker professionally handling complaints and problems to build customer loyalty and skilled in handling transfers, processing checks, and presenting financial products to customers. Solid knowledge of personal banking practices and regulations.
I am also a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Kind regards
Liang Zhao
Overview
13
13
years of professional experience
Work History
Account Payable Officer
B & E Foods
Perth , WA
12.2023 - Current
- Matched orders with invoices and recorded required information.
- Reviewed and reconciled supplier accounts to ensure accuracy of invoices and payments.
- Resolved invoice discrepancies with vendors in an efficient manner.
- Assisted with the preparation of journal entries for month-end close process.
- Maintained accurate records of all payment documents such as invoices, checks, credit card slips.
- Monitored accounts payable aging reports and followed up on overdue payments.
- Generated weekly cash flow projections to support liquidity management decisions.
- Identified opportunities for cost savings through improved operational processes or alternative vendors and suppliers.
- Created detailed reports summarizing Accounts Payable activity for executive review.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Prepared and processed payrolls.
Personal Banker
Industrial And Commercial Bank Of China, ICBC
03.2022 - 09.2023
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
Personal Banker
Industrial And Commercial Bank Of China
04.2018 - 06.2019
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
Sales Consultant
DVG Auto Group, Morley Nissan
07.2015 - 12.2015
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Trainee Banking Assistant
Industrial And Commercial Bank Of China, ICBC
11.2014 - 03.2015
- Advised customers of products and services and assisted bankers in delivering superior customer service.
- Maintained confidentiality of private banking information with discretion, diplomacy and professionalism.
- Gathered due diligence information for loan document preparation, ordered title work appraisals and secured collateral data from lender.
- Managed customer service inquiries and pinpointed and implemented proper path to resolution.
Banquet Team Leader
Hyatt Regency Perth
03.2011 - 06.2014
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Education
M.D. - Professional Accounting
Edith Cowan University
Perth, WA05.2018
Diploma - Language Interpretation And Translation
Abbey College
Sydney, NSW03.2018
M.D. - Master of Finance & Banking
Edith Cowan University
Perth, WA03.2016
Bachelor of Commerce - Hospitality Management, International Business
Edith Cowan University
Perth, WA03.2013
Skills
- Workflow Management
- Audit Support
- Payment Scheduling
- Purchase Order Management
- Invoice Processing
- Variance reconciling
- Internal Controls
- Expense Tracking
- Accounts Payable Software (MYOB & Pronto Xi)
- General ledger maintenance
- Payment Processing
- Purchase Orders
- Data Analysis
- Data Entry
Languages
English
Professional
Chinese (Mandarin)
Full Professional
Timeline
Account Payable Officer
B & E Foods
12.2023 - Current
Personal Banker
Industrial And Commercial Bank Of China, ICBC
03.2022 - 09.2023
Personal Banker
Industrial And Commercial Bank Of China
04.2018 - 06.2019
Sales Consultant
DVG Auto Group, Morley Nissan
07.2015 - 12.2015
Trainee Banking Assistant
Industrial And Commercial Bank Of China, ICBC
11.2014 - 03.2015
Banquet Team Leader
Hyatt Regency Perth
03.2011 - 06.2014
M.D. - Professional Accounting
Edith Cowan University
Diploma - Language Interpretation And Translation
Abbey College
M.D. - Master of Finance & Banking
Edith Cowan University
Bachelor of Commerce - Hospitality Management, International Business
Edith Cowan University
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