Dynamic and results-driven leader with a proven track record of driving business growth and enhancing consumer experience by empowering teams, optimizing staff performance and cultivating a proactive selling environment.
Overview
26
26
years of professional experience
Work History
Nanny
Private Client
Breakfast Point, NSW
01.2022 - Current
Assisted children with daily activities, such as dressing, bathing, and feeding as well as ensuring proper hygiene and health & safety.
Planned age-appropriate activities to help foster physical, mental, and emotional development.
Fostering open communication with parents to ensure consistency in care and address any concerns
Transported children to school, extracurricular activities, and appointments when needed.
Provided a safe environment for the children through supervision and guidance of their activities.
Floor Manager
adidas
Homebush, NSW
01.2018 - Current
Driving net sales and consumer experience within an adidas value store through staff productivity and fostering an active selling environment.
Achieved up to 30% year-on-year net sales growth and consistent store profitability.
Organizes store operational processes to drive profitability by establishing best practice retail operations throughout all store departments.
Coaches, motivates, and inspires floor team to set and accomplish store goals and maximize individual performance.
Cultivated a safe and equitable learning and development environment, encouraging a growth mindset and equal contribution from all team members to enable them to grow and perform at their best.
Recruited and on-boarded all new starters of all levels to set them up for success; designed and delivered brand-aligned, standardized onboarding content to best suit individual and business needs.
Identified gaps and opportunities in store performance through sound analysis and effectively catered to them.
Directs a culture of inclusion and positivity through open feedback, recognition, and consistent betterment.