Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lifei Wang

Rhodes,NSW

Summary

A highly organized and detail-oriented individual, have exceptional communication skills and strong attention to detail. Proven ability to design and execute effective communication strategies resulting in increased patient engagement and satisfaction. Adept at accurately documenting patient information and collaborating with healthcare professionals to achieve excellent teamwork and communication.

Overview

3
3
years of professional experience

Work History

Pharmacy Assistant

Cincotta Discount Chemist Rhodes
09.2023 - Current
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Pharmacy Assistant

Chemist Warehouse Haymarket
05.2023 - 07.2023
  • Demonstrated expertise in non-dispensary products, providing accurate information and tailored recommendations for a 25% boost in transaction value and increased satisfaction
  • Assisted in accurately dispensing 50+ medications daily, ensuring compliance with regulations and protocols
  • Streamlined workflow, reducing prescription processing time by 10%
  • Maintained precise patient records with a 100% accuracy rate.

Clinical Research coordinator

Linkdoc technology
04.2021 - 01.2022
  • Designed and executed effective communication strategies that increased portal adoption by 23%, resulting in a 30% increase in patient engagement and satisfaction
  • Received 98% positive feedback from patients for easy navigation and clear instructions
  • Demonstrated strong problem-solving skills and attention to detail by accurately documenting patient information and effectively communicating with physicians and clinical staff.

Nutrition Intern

08.2020 - 04.2021
  • Conducted comprehensive nutritional assessments of 200 inpatients across 7 disease systems as part of National Nutrition Basic Database study, achieving 95% completion rate and recognition for attention to detail and protocol adherence
  • Analyzed nutrient data for dietitians using industry-standard software, averaging 20 analyses per week and reducing turnaround time by 25%
  • Created individualized nutrition plans for 150+ patients, collaborating with healthcare professionals to achieve 90% adherence rate, resulting in improved clinical outcomes and higher patient satisfaction.

Education

Master of Public Health - Health Promotion And Advocacy

University of Sydney
Sydney, NSW
05.2023

Bachelor of Science - Nutrition And Metabolism

University of Sydney
Sydney, NSW
07.2020

Skills

  • Excellent interpersonal and communication skills
  • Effective at interacting with people from diverse backgrounds
  • Office (proficiency) – Excel (master other function such as vlookup, master data visualization and dynamic data spectaculars); PowerPoint (clear report writing)
  • IELTS average 75
  • Poised under pressure
  • Fun and energetic

Languages

Chinese (Mandarin)
Native or Bilingual
English
Professional Working

Timeline

Pharmacy Assistant

Cincotta Discount Chemist Rhodes
09.2023 - Current

Pharmacy Assistant

Chemist Warehouse Haymarket
05.2023 - 07.2023

Clinical Research coordinator

Linkdoc technology
04.2021 - 01.2022

Nutrition Intern

08.2020 - 04.2021

Master of Public Health - Health Promotion And Advocacy

University of Sydney

Bachelor of Science - Nutrition And Metabolism

University of Sydney
Lifei Wang