- Executed daily clerical tasks, including managing calls from healthcare workers and families.
- Processed admissions, discharges, and transfers using iPM Patient Manager, EMR, and Clinical Patient Folder systems.
- Gained experience across diverse wards, enhancing adaptability and interpersonal communication skills.
- Adapted swiftly to new procedures in high-pressure environments with minimal training.
- Maintained accuracy and professionalism while multitasking in fast-paced hospital settings.
Palliative Care - Wantirna Health
- Communicated with compassion and sensitivity when assisting families and friends of patients receiving end-of-life care or who had passed
Emergency Department - Box Hill Hospital
- Addressed patients' concerns regarding wait times, triage processes, and medical, maintaining a calm and empathetic presence.
Operating Theatre - Maroondah Hospital
- Coordinated daily surgical schedules, adjusted for emergency cases, and arranged patient transport from wards, clinics, or radiology for surgical preparation.
- Participated in multidisciplinary meetings with surgeons to organise elective and emergency surgical lists.