Lilahni Rossiter
Gold Coast,Queensland
Summary
A dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A young woman who is work and study-orientated with many dreams to pursue.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate /Body Piercer
Unicorn Piercing Professionals
09.2023 - Current
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Qualified use of needles and infection control
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Enhanced client satisfaction by providing personalized consultations and recommending appropriate body piercings based on individual preferences.
- Ensured a safe and sterile environment for piercing procedures, resulting in zero infection incidents during my tenure.
Duty Manager / Sales Associate / Body Piercer
Cosmetics Plus
03.2021 - 09.2023
- Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
- Computed sales transactions
- Adhered to strict cleanliness requirements for body piercing
- Stock replenishment and merchandising
- Completed full-time duty management periods at alternative stores
Retail Sales Associate
Priceline Pharmacy
06.2022 - 09.2022
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Crew Member - Part Time
McDonald's
02.2019 - 07.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Teachers Assistant Christmas Casual
Gold Coast Youth Theatre Academy
12.2021 - 12.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Pacific Pines State High School
Pacific Pines, QLD09.2022
HLTINF005 Infection Control -
TAFE
Gold Coast, QLD03.2023
Certificate III Business -
Australian Retail College
09.2022
Certificate II Skills For Work -
TAFE
Gold Coast, QLD2021
PSP Bridging Course -
Southern Cross University
Gold Coast, QLD02.2024
Bachelors of Midwifery -
Southern Cross University
Gold Coast, QLD2026
Bachelor of Nursing -
Southern Cross University
Gold Coast, QLD2026
Skills
- Customer Service
- Cash Register Operation
- Time Management
- Teamwork and Collaboration
- Point of Sale Operation
- Customer Engagement
- Conflict Resolution
- Store Opening and Closing
- Customer Assistance
- Retail Sales
References
Vicki Johnson
Cosmetics Plus Manager
Contact Email: vjohnson18@hotmail.com.au
Contact Number: 0427 772 268
Dylan Sanders
Mcdonald's Pacific Pines Manager
Contact Email: dylansanders96@yahoo.com.au
Evan Huff
Teacher Pacific Pines High
Contact Email: Eehufo@eq.edu.au
Kellie Amanda
Gold Coast Youth Theatre Academy Manager
Contact Email: info@gcyta.com.au
Timeline
Retail Sales Associate /Body Piercer
Unicorn Piercing Professionals
09.2023 - Current
Retail Sales Associate
Priceline Pharmacy
06.2022 - 09.2022
Teachers Assistant Christmas Casual
Gold Coast Youth Theatre Academy
12.2021 - 12.2021
Duty Manager / Sales Associate / Body Piercer
Cosmetics Plus
03.2021 - 09.2023
Crew Member - Part Time
McDonald's
02.2019 - 07.2022
High School Diploma -
Pacific Pines State High School
HLTINF005 Infection Control -
TAFE
Certificate III Business -
Australian Retail College
Certificate II Skills For Work -
TAFE
PSP Bridging Course -
Southern Cross University
Bachelors of Midwifery -
Southern Cross University
Bachelor of Nursing -
Southern Cross University
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