LILAN DING
Reservoir,VIC
Summary
Service-oriented wait person with more than six month background in local restaurants. Core competencies include teamwork skill, high energy, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Overview
5
5
years of professional experience
Work History
Dental Receptionist
GUARDIAN FLEMINGTON SMILES
12.2020 - Current
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Dental Assistant
Admire Dental
01.2020 - 10.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
04.2019 - 11.2019
- Waitperson at dragon hot pot
Education
Diploma -
Sydney institute of business and technology
High School Diploma -
Dili International School, Dili International School (DIS)
Competed -
Sydney Institute of Business and Technology (SIBT)
Skills
- Good time management
- High Energy
- Verbal communication
- Collaboration & Teamwork
- Customer and Personal Service
- Sell to customer needs
- Languages
- Mandarin
- English
- Bahasa Indonesia
- Adept at Multi-Line Phones
- Dental Staff Support
- Understanding of Confidentiality Laws
- Dental Equipment
- Team Collaboration
- Excellent Multitasking Capabilities
Timeline
Dental Receptionist
GUARDIAN FLEMINGTON SMILES
12.2020 - Current
Dental Assistant
Admire Dental
01.2020 - 10.2020
04.2019 - 11.2019
Diploma -
Sydney institute of business and technology
High School Diploma -
Dili International School, Dili International School (DIS)
Competed -
Sydney Institute of Business and Technology (SIBT)
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