Lili Sidnell
South Lismore,Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Assistant
Fundamental Foods Lismore
Lismore
01.2024 - Current
- Respectful and helpful customer service
- Welcoming and greeting customers
- Friendly demeanor when resolving customer issues
- Making recommendations and advising customers
- Processing transactions (both card and cash payments)
- Cleaning the store
- Focusing on presentation and organization of the store
- Unloading deliveries
- Replenishing stock
- Working as part of a team to maximize efficiency.
Front of house staff
Wild Soul Bakehouse Casino
Casino
03.2023 - 07.2023
- Preparation of sandwiches, croissants and rolls
- Checking and recording temperatures in accordance with health standards
- Barista work during peak hours of business
- Maintaining health standards of cleanliness and hygiene
- Washing dishes and cleaning tables after customers
- Product placement and presentation
- Supervision of younger staff on shift
- Money handling, operation of cash register and EFTPOS
- Replenishing stock
- Order placement with customer satisfaction
- Customer service and assistance.
Henry's shift supervisor
Henry's Bakery and Café Lismore
Lismore
05.2022 - 03.2023
- Opening and closing store processes
- Efficient Barista work in a fast-paced environment
- Maintaining store cleanliness and hygiene to health standards
- Management of orders including catering, cakes and bread
- Respectable customer service in person, or via phone or email
- Placing orders with our stock suppliers and overseeing the delivery of these orders
- Operating cash registers, ZipPay and AfterPay services, managing and balancing financial transactions, as well as money handling.
Cashier
Spar Supermarket- Wyrallah Road
07.2020 - 01.2022
- Provided a positive customer experience with fair, friendly, and courteous service
- Register sales on a cash register by scanning items, itemising and totalling customers' purchases
- Managing and balancing financial transactions
- Resolves customer issues and answers questions
- Bagging of purchases if needed
- Processing return transactions
- Presentation of sales floor, products, signage and displays
- Achieving store KPI's
- Directing customers to store products
- Replenishing of stock
- Covid safe training and adherence to protocols.
Trustworthy care of children
Child Minding Services (self-employed)
07.2022
- Pick up and drop off from school and activities
- Preparation of meals and assistance at mealtimes
- Supervision of bath time and bedtimes prior to parents return
- Assistance with housework to minimise parents clean up upon arrival home
- Prioritising children's safety and well-being.
Wait Staff
Doughboy Deli- Lismore
Lismore
11.2020
- Welcoming and seating customers
- Taking and preparing customer orders
- Communicating effectively with the kitchen
- Memorising the menu and offering recommendations to upsell appetisers, desserts, or drinks
- Operating cash registers; managing and balancing financial transactions.
Education
High School Diploma -
St Johns College Woodlawn
Skills
- Problem-solving aptitude
- Time management
- Effective communication
- Attention to detail
- Professional demeanor
- Team oriented
- Empathetic, attentive
- Service oriented
- Honest, reliable
Certification
- RSA Licence
- Barista Certifications
- First Aid and CPR Certifications
Personal Information
Date of Birth: 08/06/2005
Languages
- English
- Italian
References
Available upon request.
Languages
English
Native/ Bilingual
Italian
Professional
References
References available upon request.
Timeline
Retail Assistant
Fundamental Foods Lismore
01.2024 - Current
Front of house staff
Wild Soul Bakehouse Casino
03.2023 - 07.2023
Trustworthy care of children
Child Minding Services (self-employed)
07.2022
Henry's shift supervisor
Henry's Bakery and Café Lismore
05.2022 - 03.2023
Wait Staff
Doughboy Deli- Lismore
11.2020
Cashier
Spar Supermarket- Wyrallah Road
07.2020 - 01.2022
High School Diploma -
St Johns College Woodlawn
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