Celeste Bussi
Liverpool,NSW
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Assistant
Mecca Maxima
09.2023 - Current
- Answered incoming calls and emails to provide product information, features and benefits.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Retail Assistant
Industrie Clothing
10.2022 - 05.2023
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
Retail Assistant
Ronis
11.2021 - 08.2022
- Wrapped, boxed and weighed bakery department products.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
No Degree - Higher School Certificate
All Saints Catholic College
Liverpool, NSW09.2023
Skills
- Customer Assistance
- Cash Handling Accuracy
- POS Systems
- Upselling strategies
- Brand representation
- Cash Register Operation
- Patience and Empathy
- Fashion sense and styling
- Multitasking Competence
- Time Management Capabilities
- Adaptability and Resilience
- Product Knowledge
- Store Organization
- Organizational Skills
- Team Collaboration
- Staff Support
- Engaging with Diverse Customers
- Inventory and Stocking
- Reliability
- Time Management
- Customer Needs Assessment
- Problem-Solving
- Self Motivation
- Goal-Driven
- Merchandise Recommendations
- Safety and Cleanliness Standards
- Relationship Building
- Adaptability
- Team Leadership
- Product Demonstrations
- Merchandise Receiving and Handling
- Friendly and Helpful
- Honest and Dependable
- Adaptable and Flexible
- Active Listening
- Problem-solving aptitude
- Strong Communication and Interpersonal Skills
Certification
Certificate III Makeup
Certificate III Business
Certificate II Salon Assistant
Higher School Certificate
Certificate II Retail Services
Makeup, Beauty
I have a strong passion for the beauty industry. I have been doing makeup at a young age practicing on myself or my mum and sister. When I was in year 11 that's when I decided to start increasing my knowledge by joining a course in Certificate III in Makeup. In this course we have covered lash lift and tint as well as eyebrow waxing, mapping, tinting and laminations. Ever since then I have wanted to dive deeper into the beauty industry and learn more about it. I am now in TAFE doing Diploma in Screen and Media, which covers more in depth with makeup and special effects makeup for TV work. I have goals that I want to achieve coming into the beauty industry including opening my own salon and being able to teach the younger generation about the Beauty industry.
Timeline
Retail Assistant
Mecca Maxima
09.2023 - Current
Retail Assistant
Industrie Clothing
10.2022 - 05.2023
Retail Assistant
Ronis
11.2021 - 08.2022
No Degree - Higher School Certificate
All Saints Catholic College
Certificate III Makeup
Certificate III Business
Certificate II Salon Assistant
Higher School Certificate
Certificate II Retail Services
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