Lilian Te Huia
Marsden,QLD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Industrial Hygiene Team
Chandler Macleod Employment Agency
04.2020 - Current
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out daily duties accurately and efficiently.
Housekeeping Supervisor
Nationwide Health And Aged Care
12.2015 - 01.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
Housekeeping Team Leader
Nationwide Health And Aged Care
06.2012 - 12.2015
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conducted regular room inspections to verify compliance with housekeeping standards.
Baker
The Cheesecake Shop
06.2009 - 10.2011
- Achieved results by working with staff to meet established targets.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Managed training, disciplining and motivating employees.
Baker
The Cheesecake Shop
05.2007 - 06.2009
- Complied with health and safety codes to protect staff and customers.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Grill Chef
Stone's Corner Carvery
02.2004 - 05.2007
- Distributed food to team members with efficiency in high-volume environment.
- Planned and delegated all facets of ingredient preparation.
- Adjusted recipes with different ingredients or preparation methods based on customers' requests.
- Placed new inventory orders, received incoming shipments and followed health code requirements for storage.
- Provided support to crew members through all facets of food preparation and delivery.
- Oversaw care and maintenance of kitchen equipment.
Head Chef
The Fisherman's Table
02.2001 - 06.2003
- Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
- Hired, managed and trained kitchen staff.
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Mentored kitchen staff to prepare each for demanding roles.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Collaborated with other personnel to produce and modify menus and selections.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Education
Certificate IV - Ageing Support
Intercare Training
Springwood, Qld11.2018
City And Guilds 706/1, 706/2 - Qualified Chef
Waikato Polytechnic
Hamilton, New Zealand1990
Skills
- Productivity and Time Management
- Positive Team Player
- Safety Practices
- Active Listening
- Hand and Power Tool Operation
- Safe Equipment Handling
- Respectful and Compassionate
- Multitasking and Organization
- Verbal and Written Communication Skills
Timeline
Industrial Hygiene Team
Chandler Macleod Employment Agency
04.2020 - Current
Housekeeping Supervisor
Nationwide Health And Aged Care
12.2015 - 01.2017
Housekeeping Team Leader
Nationwide Health And Aged Care
06.2012 - 12.2015
Baker
The Cheesecake Shop
06.2009 - 10.2011
Baker
The Cheesecake Shop
05.2007 - 06.2009
Grill Chef
Stone's Corner Carvery
02.2004 - 05.2007
Head Chef
The Fisherman's Table
02.2001 - 06.2003
Certificate IV - Ageing Support
Intercare Training
City And Guilds 706/1, 706/2 - Qualified Chef
Waikato Polytechnic
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