Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Liliana Clark

Warragamba,NSW

Summary

Eager Sales Assistant always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

3
3
years of professional experience

Work History

Sales Assistant

PRYDE Meats
04.2021 - 08.2022
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Fielded customer questions to share information about products, availability and pricing.
  • Input credit and debit card payments in POS system to complete purchases.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Worked independently with minimal supervision.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise and completing purchases.
  • Contributed to team objectives in fast-paced environment.
  • Informed customers of promotions to increase sales productivity and volume.
  • Exceptional computer skills
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Developed, maintained and utilized diverse client base.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Liaised between customers and support team to quickly resolve issues.

Waitress

Pietro
04.2023 - 05.2023
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Prepared specialty desserts for customers for special occasions.

Sales Assistant

Pandora
10.2023 - 12.2023
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Established rapport with customers using active listening and interpersonal skills.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Bachelor of Nursing - Nursing

Australian Catholic University
Blacktown, NSW
11.2027

No Degree - HSC

Glenmore Park High School
Glenmore Park, NSW
09.2023

Skills

  • Managing Routines
  • Following Directions
  • Maintaining Safe Environment
  • Positive Reinforcement Methods
  • Continuous Supervision
  • Cash Register Operation
  • Payment Processing
  • Stocking and Replenishing
  • Opening and Closing Procedures
  • Stock Management
  • Credit and Debt Card Processing
  • Product and Service Sales
  • Returns and Refunds
  • Cash Handling
  • Corrective Actions
  • Customer Experience Management
  • High-Volume Environments
  • Effective Selling Techniques
  • Safe Equipment Handling
  • Answering Customer Questions
  • Providing Feedback
  • Meeting KPIs
  • Quantity Checking
  • Persuasive Selling
  • Serve Customers
  • Phone Answering
  • Active Learning
  • Promote Products
  • Hygiene Standards
  • Restock Shelves

Hobbies

Swimming and paddle boarding, adventuring, painting, drawing, sculpting, reading


Timeline

Sales Assistant

Pandora
10.2023 - 12.2023

Waitress

Pietro
04.2023 - 05.2023

Sales Assistant

PRYDE Meats
04.2021 - 08.2022

Bachelor of Nursing - Nursing

Australian Catholic University

No Degree - HSC

Glenmore Park High School

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Liliana Clark