Summary
Overview
Work History
Education
Skills
Timeline
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Lillian Nixon

Stanmore,NSW

Summary

Dynamic hospitality professional with proven expertise in cash handling and employee coaching. Excelled in creating loyal customer bases through exceptional service and upselling strategies. Demonstrated leadership by fostering teamwork and ensuring compliance with safety standards, significantly enhancing operational efficiency and guest satisfaction.

Overview

5
5
years of professional experience

Work History

Bar Staff Member

The Round About Inn
12.2022 - 09.2024
  • Collaborated with team members to ensure smooth service during peak hours.
  • Developed rapport with regular patrons, resulting in increased repeat business and loyalty.
  • Ensured compliance with safety and sanitation regulations, promoting a safe working environment.

Bartender Shift Manager

Rose Pubs
06.2019 - 03.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

Bachelor of Science -

Macquarie University
Sydney, NSW
11.2028

Gloucester High School
Gloucester, NSW
11.2016

Skills

  • Cash handling expertise
  • Alcohol awareness
  • First Aid Training
  • Sales expertise
  • Wine and liquor knowledge
  • Upselling strategies
  • POS System Operation
  • Employee Coaching
  • Promotions and Events

Timeline

Bar Staff Member

The Round About Inn
12.2022 - 09.2024

Bartender Shift Manager

Rose Pubs
06.2019 - 03.2024

Bachelor of Science -

Macquarie University

Gloucester High School

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Lillian Nixon