Lillianna Wallis
Perth,Australia
Summary
Recognized for strong communication, problem-solving skills, and a commitment to providing outstanding service. Eager to apply my abilities in a new role, contribute to the success of a dynamic company, and continue developing my professional growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
BillyJ
Sunshine Coast, QLD
10.2022 - 06.2024
- Responsible for processing stock in the department to ensure all correct products are going onto the site correctly, utilizing a barcode scanner to accurately track all goods entering or leaving the warehouse, ensuring daily targets are achieved, adhering to company policies and procedures, industry guidelines, compliance requirements, and Work Health and Safety (WHS) regulations.
- Established and maintained good relationships with the team, Warehouse Manager, and Delivery Drivers in accordance with company guidelines, collaborating with other industry professionals to ensure systems are integrated smoothly, always dedicated to exceeding client demands, and ensuring alignment with organizational goals.
- Inspected picked items for accuracy against customer orders.
- Completed the monthly stock take, organized warehouse racks to ensure efficient storage of goods.
- Operated a forklift, pallet jack, and EWP to move materials around the warehouse, utilizing proper equipment and techniques, safely operating equipment, conducting daily pre-start inspections, reporting any maintenance issues immediately, and tagging out unsafe equipment.
- Used Microsoft Office, PVX, Indigo 8 and Gmail when working in my department.
- Worked at the store as required, successfully responding to and resolving client queries in a timely manner.
- Trained and mentored new staff with the ability to identify areas of improvement and worked with the team to exceed expectations, always promoting a safety culture and positive work ethic.
Factory Worker
Betta Blinds and Awnings
Sunshine Coast, QLD
07.2021 - 09.2022
- Worked efficiently in a fast-paced environment while meeting tight deadlines for orders
- Followed all safety protocols and procedures while on the factory floor
- Ensured that product was packaged correctly for shipment according to customer requirements
- Organized raw materials for efficient use during the production process
- Sorted and packaged products to prepare for processing or shipment
- Assisted and worked with a sewing machine to complete orders
- Maintained inventory of materials and supplies, ensuring adequate stock levels
Bakery Supervisor
Wooloworths
Sunshine Coast, QLD
08.2011 - 06.2021
- Trained new employees in baking techniques, food safety standards and customer service skills
- Demonstrated expertise in managing bakery operations, including production, staffing and inventory control
- Ensured compliance with local health codes, regulations and other applicable laws governing the bakery industry
- Checked the freshness of bakery goods and food in the bakery, removing and disposing of stale or outdated items
- Operated ovens and other equipment to bake products according to established recipes
- Followed food safety guidelines while preparing all food items
Frontend Supervisor
Wooloworths
Sunshine Coast, QLD
08.2011 - 06.2021
- Developed and implemented strategic plans for front-end operations to ensure customer satisfaction
- Monitored cash register transactions to ensure accuracy and compliance with company policies
- Resolved customer complaints in a professional manner
- Supervised the proper maintenance of all equipment used at the checkout area
- Monitored cash drawers in checkouts to verify an adequate cash supply
- Answered phones to respond to customer inquiries, and transferred calls to appropriate staff members
- Operated the cash register or POS system to receive payment by cash, check, and credit card
Education
High School Diploma -
Mountain Creek High School
Sunshine Coast, QLD12-2013
Skills
- Excellent written and verbal communication skills
- Exceptional customer service skills
- Critical thinking and high attention to detail
- Flexibility and adaptability
- High levels of organizational skills
- Ability to multi-task and prioritize duties
- Ability to work autonomously and within a multi-disciplinary team
- Teamwork
- Professionalism
- Lead by example
- Excellent work ethics
- Treating everyone with respect and dignity
- integrity
Certification
- Certification III Hospitality/ RSA&RSG, 2014
- Certificate III Plumbing Apprenticeship, 2016/2018
- Working With Heights Certificate, 2016
- White Card, 2017
- EWP License Certificate, 2022
References
References available upon request.
Timeline
Warehouse Assistant
BillyJ
10.2022 - 06.2024
Factory Worker
Betta Blinds and Awnings
07.2021 - 09.2022
Bakery Supervisor
Wooloworths
08.2011 - 06.2021
Frontend Supervisor
Wooloworths
08.2011 - 06.2021
High School Diploma -
Mountain Creek High School
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