Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lilly Blundell

Bowen,QLD

Summary

Proactive and adaptable, I excelled at Bowen Home Timber & Hardware by leveraging my multitasking abilities and efficient work ethic to enhance customer satisfaction from learning all new skills to be able to then give advice to customers. Skilled in handling and POS systems, I significantly contributed to a positive experience, demonstrating a keen ability to learn and grow in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Server

The Cove Restaurant and Marina
10.2021 - 01.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Front Counter Crew Member

Home Timber & Hardware
02.2022 - Current
  • Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
  • Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
  • Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
  • Maintained a clean and organized workspace for better efficiency during peak hours.
  • Promoted a welcoming atmosphere through friendly interactions with both new and returning customers.
  • Contributed to increased sales by upselling items and promoting special offers.
  • Addressed customer inquiries and resolved issues in a timely manner, fostering positive experiences.
  • Delivered exceptional service under pressure during high-traffic periods without compromising quality or efficiency.

Front Counter Crew Member

McDonald’s
02.2021 - 05.2021

Prioritized tasks to optimize time utilization.

Enhanced operational effectiveness in busy hours.

Collaborated efficiently with team members.

Provided effective assistance that enhanced workflow.

Maintained a personable disposition while assisting customers.

Adapted quickly to new challenges and environments.

Education

Year 12 Certificate -

Bowen State High School
Bowen, QLD
11.2023

Skills

  • Cleanliness and hygiene
  • Complaint handling
  • Efficient work ethic
  • Patience and empathy
  • Ability to adapt to new environments
  • Willingness to learn

Timeline

Front Counter Crew Member

Home Timber & Hardware
02.2022 - Current

Server

The Cove Restaurant and Marina
10.2021 - 01.2022

Front Counter Crew Member

McDonald’s
02.2021 - 05.2021

Year 12 Certificate -

Bowen State High School
Lilly Blundell