Summary
Overview
Work History
Education
Skills
Affiliations
Avalibility
References
Timeline
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Lillyana Horder

26 Mahogany St, Newtown,QLD

Summary

Energetic Waitress Trainee known for high productivity and efficient task completion. Skilled in order taking, customer service, and time management. Excels in communication, teamwork, and adaptability to ensure seamless dining experiences for guests. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience

Work History

Waitress Trainee

The coffee club
04.2024 - 10.2024
  • Greeted customers and provided menus.
  • Learned to properly handle cash transactions and process credit card payments.
  • Provided excellent customer service during meal times.
  • Ensured dining areas were clean and set up for each shift according to established standards.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Served food and beverages to patrons and confirmed complete orders.

Cashier

Antonys bakery and patisseries
04.2023 - 05.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with bakery products ensuring freshness dates were up-to-date.

Cleaner Helper, Organising the Workshop

Windscreen Professionals (old family buisness)
12.2022 - 04.2023
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Washed windows both inside and outside of the facility.

Education

Primary School - Holy Name

2014-2016

Primary School - Glenvale State School

2017-2020

High Schoola - Harristown State High School

2021-current

Skills

  • Order Taking
  • Positive and professional
  • Food safety practices
  • Customer Service
  • Credit and cash transactions
  • Customer Relations
  • Written and verbal communication
  • Merchandise Restocking

Affiliations

I've been dancing since 2011-currently

Avalibility

  • Tuesday, Friday, Saturday and Sunday

References

Tonille Sutton (Fad Cheer and Dance owner)

0412577402

Amy Martin (Family friend)

0429990323

Timeline

Waitress Trainee

The coffee club
04.2024 - 10.2024

Cashier

Antonys bakery and patisseries
04.2023 - 05.2024

Cleaner Helper, Organising the Workshop

Windscreen Professionals (old family buisness)
12.2022 - 04.2023

Primary School - Holy Name

2014-2016

Primary School - Glenvale State School

2017-2020

High Schoola - Harristown State High School

2021-current
Lillyana Horder