Experienced and proficient in CASES21
Lily Casboult
Point Cook,VIC
Summary
A dedicated and trust-worthy administration professional, with experience across the education sector. Organised and autonomous, i thrive in team environments, but have a proven track record of working independently, and supporting others. I carry out all work with attention to detail and care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Chilwell Primary School
06.2023 - Current
- General office duties, handling of petty cash, enrolling students, updating school data, archiving documents, managing sick bay, maintaining office cleanliness
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital student and faculty information information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Social Media Manager
Chilwell Primary School
01.2024 - Current
- Managed multiple social media platforms (Facebook & Instagram), ensuring a consistent voice and message for the school
- Collaborated with cross-functional teams on integrated marketing initiatives, resulting in increased online presence.
- Collaborated with external stakeholders to develop community events and further community engagement
- Monitored social media accounts, adopting new strategies to stay up to date on prevailing trends
- Streamlined content creation processes, improving efficiency while maintaining quality standards.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
Customer Service/Weekend Manager
West Coast Bakeries
11.2016 - 05.2023
- Customer service, quality assurance, cash handling, flexibility in working at multiple sites, occupational health and safety
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Year 12 VCE -
Belmont High School
Geelong, Victoria01.2022
Skills
- Active Listening skills
- Highly developed interpersonal communication skills
- Experienced in care for children of all ages
- Conflict resolution skills
- Proven problem solving skills
- Expert multitasking and organizational skills
- Effective coaching and leadership abilities
- Front of house customer service
Certification
- First aid, Allens Training, Geelong, Victoria, 2023
- Food Safety Certificate, DoFoodSafety, Online, 2023
- Responsible Service of Alcohol, RSA, Online, 2023
Software
Experienced and proficient in Sentral School Managent System
Microsoft Office Suite
Google Proffessional Suite
references
- Sara Brennan, Business Manager, Chilwell Primary School, 0408 825 560
- Nicholas Casboult, Director, West Coast Bakeries, 0403 553 103
- Stephanie Higgins, School Counselor, Belmont High School, 0414 245 524
Timeline
Social Media Manager
Chilwell Primary School
01.2024 - Current
Administrative Assistant
Chilwell Primary School
06.2023 - Current
Customer Service/Weekend Manager
West Coast Bakeries
11.2016 - 05.2023
Year 12 VCE -
Belmont High School
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