Front of House Team Member
Mai Jia
10.2023 - Current
- Establish a welcoming atmosphere by greeting each guest warmly.
- Take orders in-person, over the phone and delivery platforms.
- Assist team members with delivering food, filling beverages, and retrieving items for guests.
- Help guests at tables when in need of assistance.
- Reset tables between guests by wiping down surfaces and laying out napkins and utensils.
- Use cash registers and credit card machines to cash out customers.
- Maintain a clean and organised work area to preserve aesthetics and support cleanliness and quality standards.
