LILY GELLEL
Darwin,NT
Summary
Motivated cashier and stocker with two and a half years of experience in retail. Accomplished various tasks daily, including serving customers, stocking shelves with products and collecting payments with cash registers. Friendly and engaging disposition with customers and coworkers.
Overview
9
9
years of professional experience
Work History
Customer Service Cashier
Coles Supermarket
11.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Professional Cricket Scorer
NT Cricket
04.2023 - Current
- Cricket scorer for A Grade cricket, including 365 Strike League Series and T20 Top End Series
- Data entry and scoring management following strict scoring guidelines
- Team list management
Swimming Pool Technician
Legend Pools
01.2016 - Current
- Removed debris from around pool for cleanliness and to satisfy customers
- Collected water samples to check chemistry and added proper chemicals to meet level requirements
- Stocked inventory of pool chemicals and cleaning materials
Customer Service
McDonalds
02.2022 - 02.2023
- Customer service and front counter orders
- Drive through management and food orders
- Assisted with staff training
Education
O'Loughlin Catholic College
09.2024
Skills
Customer Service
Customer Satisfaction
Reliability and punctuality
Patience and composure
Cash Handling
POS System Operation
Merchandise Restocking
Strong numeracy
Timeline
Customer Service Cashier
Coles Supermarket
11.2023 - Current
Professional Cricket Scorer
NT Cricket
04.2023 - Current
Customer Service
McDonalds
02.2022 - 02.2023
Swimming Pool Technician
Legend Pools
01.2016 - Current
O'Loughlin Catholic College
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