Lily Lock
Geraldton,WA
Summary
Dedicated customer service professional with proven skills in complaint resolution and cash handling. Committed to enhancing customer satisfaction and supporting team efficiency in high-paced environments.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Mcdonalds
Geraldton, 954030007
02.2025 - 02.2026
- Processed customer transactions efficiently at a fast-paced restaurant.
- Managed cash register operations and accurately handled payments.
- Maintained cleanliness and organization of the dining area and workstations.
- Assisted customers with menu selections and answered questions.
- Collaborated with team members to ensure smooth service during peak hours.
- Prepared food items following safety and quality standards consistently.
- Addressed customer complaints calmly and professionally to enhance satisfaction.
- Provided training support to new cashiers on operational procedures.
- Resolved customer complaints in a professional manner.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Greeted customers and provided friendly customer service.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Complied with all health and safety regulations while performing job duties.
Education
Geraldton Senior High School
Geraldton, WA04-2026
Skills
- Customer service
- Team collaboration
- Time management
- Food safety compliance
- Sales support
- Menu knowledge
- Payment processing
- Merchandise restocking
- Refund handling
- Complaint resolution
- Payment collection
- Customer focus
- Basic math
- Cash handling
- Product knowledge
- Quality control
- Patience and composure
- Cash management
Accomplishments
best improved navy cadet 2025 T.S.Morrow
Affiliations
Ive been a volunteer in speedway scene most of my life as my family races, I also have been racing junior sedans for the last year and a half. I also have been working with my pitcrew to ensure my car is fast reliable and safe.
Timeline
Customer Service Cashier
Mcdonalds
02.2025 - 02.2026
Geraldton Senior High School