Lily Matten
Coffs Harbour,Australia
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Voodoo Auto Electrical
Woolgoolga
08.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Bartender
Greenhouse tavern
Coffs Harbour, NSW, Australia
10.2022 - Current
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanour
- Resolved customer complaints in a timely manner to maintain customer satisfaction
- Demonstrated ability to work in a fast-paced environment and effectively handle multiple tasks simultaneously.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Sales Assistant Team Member
Kmart
Coffs Harbour, NSW, Australia
11.2020 - 10.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained accurate cash handling procedures, ensuring secure transactions for both the business and customers alike.
Crew Team Member
McDonalds
Coffs Harbour, NSW, Australia
11.2018 - 01.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
Education
High School Certificate -
Orara high school
Coffs Harbour, NSW12.2021
Skills
- Customer service skills
- Attention to detail
- Communication skills
- Time management skills
- Ability to multitask
- Ability to resolve disputes
Certification
RSA expires April 2027
RCG expires April 2027
Timeline
Administrative Assistant
Voodoo Auto Electrical
08.2024 - Current
Bartender
Greenhouse tavern
10.2022 - Current
Sales Assistant Team Member
Kmart
11.2020 - 10.2022
Crew Team Member
McDonalds
11.2018 - 01.2020
High School Certificate -
Orara high school