Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lily Parsons

Eastwood,NSW

Summary

Organised individual focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds. Motivated employee with deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organising supplies, cleaning rooms and planning fun activities. Good tutoring, record keeping and time management skills.

Overview

3
3
years of professional experience

Work History

Wait Staff Member

Odd Captain Cafe
12.2023 - 03.2024

- Greeted and welcomed customers, provided them with menus.

- Ensured that all orders were taken correct;y and in a timely manner.

- Provided excellent customer service to guests, ensuring they had an enjoyable experience.

- Delivered food and checked back with customers during meals to ensure satisfaction with service.

- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.

- Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.

- Performed opening and closing duties such as restocking supplies, cleaning floors.

Waitress Supervisor

Echuca Workers Club
12.2020 - 03.2024

- Supervised waitstaff to ensure quality customer service and satisfaction.

- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.

- Resolved customer complaints in a timely manner with professionalism.

- Checked stock levels throughout the day to ensure adequate supplies were available;e at all times.

- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.

- Monitored cash register operations during shifts for accuracy of transactions.

- Trained new staff team members in proper procedures and important standards of establishment.

Education

Bachelor of Science - Psychological Sciences/Criminal Justice

Swinburne University of Technology
Melbourne, VIC
2028

High School Diploma -

St. Joseph's College Echuca
Echuca
10.2023

Skills

- Strong Leadership

- Complaint Handling

- Task delegation

- Management Support

- Conflict Management

- Relationship Managements

- Relationship Building

- Staff Monitoring

References

References available upon request.

Timeline

Wait Staff Member

Odd Captain Cafe
12.2023 - 03.2024

Waitress Supervisor

Echuca Workers Club
12.2020 - 03.2024

Bachelor of Science - Psychological Sciences/Criminal Justice

Swinburne University of Technology

High School Diploma -

St. Joseph's College Echuca
Lily Parsons