Summary
Overview
Work History
Education
Skills
Accomplishments
Schooling
Hobbies and Interests
References
Certification
Timeline
Generic

LILY WALSH

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Retail industry. Solid team player with outgoing, positive attitude and proven skills in establishing trust within customers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process .

Overview

4
4
years of professional experience
1
1
Certification

Work History

Woolworths Online Team Member

Woolworths
04.2020 - Current
  • Picking and packing orders, while running orders. Updating computer for dispatch. Supervising a small team.
  • Seek ways to improve services provided to customers.
  • Maintained excellent product knowledge to provide informed recommendations to customers based on their needs.
  • Select, help locate and obtain out-of-stock products based on customer requests
  • Help other departments on the floor. Attend safety meetings and Team meetings.
  • Managed multiple projects at once while maintaining attention to detail and meeting deadlines consistently.

Assistant Sales Representative (Work Experience)

Professionals Real Estate
09.2021 - 09.2021
  • Generated advertising brochure for vendor use.
  • Contributed to event marketing, sales and brand promotion.
  • Promoted Houses, Taking precise photos for websites.
  • Meeting and talking with clients
  • Providing help to the reception desk
  • Sorting and filing papers in specific manner

Cafe Worker (Work Experience)

Southern Roasting Co.
07.2021 - 07.2021
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Prepared fresh, high-quality food items by following company guidelines for preparation and presentation.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Education

Graduated Year 12

Manjimup Senior High School
Manjimup, WA
10.2022

Skills

  • Work Prioritization
  • Customer Service
  • Strategic sales knowledge
  • Calm Under Pressure
  • Product Recommendations
  • Staff education and training
  • Complaint Handling
  • Computer Skills
  • Microsoft Office
  • Retail store support

Accomplishments

  • Supervised team of 5 staff members.
  • Achieved 100% by completing all tasks with accuracy and efficiency.
  • Employee of the Month for constantly helping and being able to switch tasks while getting all jobs completed on time

Schooling

Manjimup senior high school, 2017, Now, I am studying at Manjimup senior high school. I study math's, PRE-ATAR English, Humaniacts and social sciences, science, mechanics, and general sport. I have done food skills earlier in the year as my elective choice. Later this year I will be studying agriculture as one of my elective choices. 

Hobbies and Interests

Running 

Reading and Journaling 

Sports

Hanging with friends 

Exploring 


References

Woolworths Manjimup 

Managers:

Mouhamed Damer 

Chris Palmer 



Certification

  • Certificate ||| in Business Administration
  • Certificate || in Sport and Recreation

Timeline

Assistant Sales Representative (Work Experience)

Professionals Real Estate
09.2021 - 09.2021

Cafe Worker (Work Experience)

Southern Roasting Co.
07.2021 - 07.2021

Woolworths Online Team Member

Woolworths
04.2020 - Current

Graduated Year 12

Manjimup Senior High School

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LILY WALSH