Lin (Lynda) Zhang
Brisbane,QLD
Summary
High-energy student doing Cert. III in Early Childhood Education and Care and desiring training opportunity focused on advancing classroom abilities and building career foundation. Enthusiastic about pursuing new avenues of learning, growing professionally and building upon acquired skills. Well-organized and ready to support children in developing full potential.
Proven Receptionist with a track record of enhancing front desk operations and client satisfaction at Herbal Clinic. Excelled in organization and verbal communication. Skilled in data entry and customer relations, adept at maintaining confidentiality and managing multiple tasks seamlessly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Herbal Clinic
07.2016 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Receptionist
Footcare Haven
01.2014 - 07.2016
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
Certificate III - Early Childhood Education
TAFE Queensland
Loganlea, QLD03.2025
MBA - Business Administration
Southern Cross University
Gold Coast, QLD05.2016
Bachelor of Arts - Psychology And Sociology
Australian National University
Canberra, ACT04.2013
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- Office Administration
- Business Administration
Certification
- HLTAID012 Provide First Aid in an education and care setting
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Receptionist
Herbal Clinic
07.2016 - 10.2018
Receptionist
Footcare Haven
01.2014 - 07.2016
Certificate III - Early Childhood Education
TAFE Queensland
MBA - Business Administration
Southern Cross University
Bachelor of Arts - Psychology And Sociology
Australian National University
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