Lina Ye
Bli Bli,QLD
Summary
I’m a dedicated and adaptable professional with a diverse background across business management, education support, disability services, and secretarial work. These experiences have equipped me with great skills in communication, organisation, problem-solving, and time management. Whether working independently or as part of a team, I take pride in staying flexible, reliable, and solutions-focused. Fluent in both English and Chinese, I feel confident working with diverse communities. I’m also skilled in different digital tools e.g. MicrosoftWord, Google Workspace, QuickBooks. I bring a positive attitude to everything I do, and I’m always ready to learn and grow, personally and professionally.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Manager
ACSC Support
05.2023 - Current
- Ensured smooth operations within NDIS Service Provider to enhance client support.
- Managed scheduling, payroll, and administrative tasks while facilitating effective communication among team, director, clients, and allied health professionals.
- Maintained up-to-date reports, documents, and business plans to ensure organizational efficiency.
- Coordinated client appointments with staff availability to align needs and support.
- Utilized various software applications to streamline business processes and improve productivity.
- Demonstrated strong communication skills to foster a positive environment for staff and clients.
- Applied effective time management strategies to adapt to changing situations and emergencies.
- Cultivated a positive workplace culture by promoting a supportive atmosphere for all stakeholders.
Secretary
Arts and Cultural Federation of Sunshine Coast
03.2021 - Current
- Organized Multicultural Moon Festival to promote Chinese culture and enhance community connections.
- Ensured compliance with policies while preparing documents and funding applications for community grants.
- Sought sponsorship opportunities by liaising with stakeholders, including councils, businesses, and community organizations.
- Hosted internal and external meetings, distributing minutes to committee members for accurate record-keeping.
- Managed social media channels to boost visibility and responded to communications from networks.
- Assisted with stage management at events while fulfilling administrative responsibilities.
- Demonstrated strong communication and problem-solving skills in collaborative environments.
- Exhibited flexibility by taking on diverse tasks to maintain organizational activity and community engagement.
Aged Care Worker
Sundale
02.2022 - 07.2023
- Supported elderly residents with daily activities to promote comfort and dignity.
- Provided personal care including showering, dressing, eating, and mobility assistance.
- Fostered companionship and emotional support through active listening and engagement.
- Monitored residents' health and reported concerns to nursing staff promptly.
Community Aged Care Worker
Blue Care
12.2020 - 04.2022
- Provided personal care, social support, and domestic assistance to clients.
- Administered medications and ensured safe transportation for clients.
- Assisted clients with daily living activities to promote independence.
- Maintained accurate client records and documented care provided consistently.
- Developed strong relationships with clients and families to foster trust.
- Participated in training sessions to enhance caregiving skills and knowledge.
Disability Community Support Worker
ABI service
12.2010 - 10.2018
- Supported individuals with acquired brain injuries to regain independence and enhance quality of life.
- Facilitated participation in community activities and social programs for clients.
- Worked alongside families and caregivers, alleviating stress and providing respite during shifts.
- Ensured adherence to company policies, procedures, and confidentiality guidelines for client safety.
Sandwich artist and Store Manager assistant
Subway
08.2008 - 03.2010
- Assisted Store Manager in overseeing daily operations and supervising staff.
- Managed stocktake and ensured compliance with health and safety standards.
- Maintained cleanliness and upheld food safety protocols throughout store.
- Collaborated with team to ensure smooth operations during peak hours.
- Crafted sandwiches with precision, prioritizing customer preferences.
Education
Certificate III - Teacher Assistant
TAFE Queensland Mooloolaba
01-2025
Certificate III - Assistant in Nursing
TAFE NSW Baulkham Hills
01.2014
Diploma - Community Services
TAFE NSW Meadowbank
01.2010
Bachelor - Chinese Language and Literature
Beijing Normal University
01.2006
Bachelor - Law
Beijing Normal University
01.2006
Skills
- Positive attitude and patience
- Time management
- Client support and relations
- Administrative organization
- Health and safety compliance
- Data collection and confidentiality
- Staff management and scheduling
- Decision-making and strategic planning
- Documentation and reporting
- Social media promotion
- Multitasking skills
- Budget control and financial management
- Teamwork and collaboration
- Adaptability and flexibility
- Willingness to learn and help
- Intuit QuickBooks app
- Google Drive and apps
- Microsoft Office suite skills
- Event administration, hosting, and planning
Certification
- Covid-19 Infection Control Training Modules, Current
- Evidence of Covid-19 Vaccination, Current
- Manual Handling Certificate, Current
- National Disability Insurance Scheme Yellow Card, Current
- Working with Children Check, Current
- CPR First Aid Certificate, Current, 03/01/25
- Provide First Aid Certificate, Current, 03/01/25
- Drivers Licence, Current
Languages
- Chinese - Cantonese
- Chinese - Mandarin
Languages
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
References
References available upon request.
Timeline
Business Manager
ACSC Support
05.2023 - Current
Aged Care Worker
Sundale
02.2022 - 07.2023
Secretary
Arts and Cultural Federation of Sunshine Coast
03.2021 - Current
Community Aged Care Worker
Blue Care
12.2020 - 04.2022
Disability Community Support Worker
ABI service
12.2010 - 10.2018
Sandwich artist and Store Manager assistant
Subway
08.2008 - 03.2010
Certificate III - Teacher Assistant
TAFE Queensland Mooloolaba
Certificate III - Assistant in Nursing
TAFE NSW Baulkham Hills
Diploma - Community Services
TAFE NSW Meadowbank
Bachelor - Chinese Language and Literature
Beijing Normal University
Bachelor - Law
Beijing Normal University
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