Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Linda Lill

East Victoria Park,WA

Summary

Knowledgeable Library Officer with comprehensive understanding of library operations and services. Managed library catalogs and facilitated patron engagement, enhancing user satisfaction. Demonstrated effective organizational and research skills, ensuring efficient resource management and accessibility.

Experienced with library management and patron services. Utilizes cataloging and research skills to improve user experience and resource accessibility. Track record of fostering collaborative environment and adapting to evolving library needs.

Professional with solid experience in library services, prepared to enhance organizational efficiency and user satisfaction. Strong expertise in cataloging, research assistance, and information management. Reliable team collaborator with focus on adapting to changing needs and achieving results. Known for excellent communication skills, problem-solving abilities, and proactive approach to improving library operations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Library Officer

City of South Perth Libraries
05.2018 - Current
  • Oversaw the procurement of new technology or equipment, improving access to resources and enhancing the learning environment for patrons.
  • Enhanced library user experience by providing efficient and friendly customer service.
  • Managed inter-library loan requests, facilitating access to materials from other institutions and expanding research opportunities for patrons.
  • Assessed patron feedback through surveys or focus groups to continuously improve services and overall library experience.
  • Provided valuable research assistance to patrons, helping them access accurate information for various projects and inquiries.
  • Maintained facility cleanliness and organization while overseeing maintenance tasks when needed, creating a welcoming environment for all visitors.
  • Assisted patrons in locating materials and utilizing library resources effectively, improving overall satisfaction rates.
  • Kept catalog orderly and updated with latest material additions and removals.
  • Organized library catalog, supplies, equipment and records.
  • Resolved patrons' complaints tactfully and professionally.
  • Responded to numerous reference calls daily, helping patrons with specific information needs.
  • Greeted patrons warmly and offered to assist with issues or needs.
  • Educated library patrons about policies for checking out materials and using resources.
  • Classified and coded different types of materials according to library policies and organizational standards.
  • Kept up-to-date records of materials, maintained inventory and corrected cataloguing errors.
  • Worked with teachers to provide students with lifelong learning and research skills.
  • Managed collections of print and electronic data for public and private access via reference and borrowing.
  • Notified supervisors when major equipment repairs were needed.
  • Streamlined library operations by implementing a new cataloging system for better resource management.

Library Officer (Casual)

Fremantle Library
01.2022 - 12.2023
  • Desk shifts mainly as a casual.
  • Enhanced library user experience by providing efficient and friendly customer service.
  • Managed inter-library loan requests, facilitating access to materials from other institutions and expanding research opportunities for patrons.
  • Provided valuable research assistance to patrons, helping them access accurate information for various projects and inquiries.
  • Maintained facility cleanliness and organization while overseeing maintenance tasks when needed, creating a welcoming environment for all visitors.
  • Assisted patrons in locating materials and utilizing library resources effectively, improving overall satisfaction rates.
  • Resolved patrons' complaints tactfully and professionally.
  • Responded to numerous reference calls daily, helping patrons with specific information needs.
  • Greeted patrons warmly and offered to assist with issues or needs.
  • Educated library patrons about policies for checking out materials and using resources.
  • Classified and coded different types of materials according to library policies and organizational standards.
  • Managed collections of print and electronic data for public and private access via reference and borrowing.
  • Notified supervisors when major equipment repairs were needed.

Library Officer (1 Day Per Week)

St Benedict's Catholic Primary School
01.2014 - 12.2021
  • Helped students with returns and issue of new books.
  • Shelved returned books.
  • Assisted patrons in locating materials and utilizing library resources effectively, improving overall satisfaction rates.
  • Maintained facility cleanliness and organization while overseeing maintenance tasks when needed, creating a welcoming environment for all visitors.
  • Enhanced library user experience by providing efficient and friendly customer service.
  • Organized special exhibits highlighting unique aspects of the library''s collection, attracting new visitors and piquing interest among regular patrons.
  • Supervised staff members and volunteers, fostering a positive work environment that encouraged professional growth.
  • Kept catalog orderly and updated with latest material additions and removals.
  • Organized library catalog, supplies, equipment and records.
  • Greeted patrons warmly and offered to assist with issues or needs.
  • Taught children about library practices via individual and group instruction.
  • Educated library patrons about policies for checking out materials and using resources.
  • Classified and coded different types of materials according to library policies and organizational standards.
  • Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.
  • Maintained equipment in good working order for school-wide use.
  • Worked with teachers to provide students with lifelong learning and research skills.
  • Tracked loans of media equipment and materials.
  • Joined forces with teachers and administrators to support curriculum content, learning outcomes and student information needs.
  • Notified supervisors when major equipment repairs were needed.
  • Incorporated library services into lessons while also driving curiosity, engaging students and supporting lifelong learning.

Volunteer Library Officer

Mater Christi Catholic Primary School
01.2013 - 12.2014
  • Returns and issues of each classes books
  • Organized special exhibits highlighting unique aspects of the library''s collection, attracting new visitors and piquing interest among regular patrons.
  • Managed collection development, ensuring the library maintained a diverse range of materials to meet community needs.
  • Assisted patrons in locating materials and utilizing library resources effectively, improving overall satisfaction rates.
  • Maintained facility cleanliness and organization while overseeing maintenance tasks when needed, creating a welcoming environment for all visitors.
  • Enhanced library user experience by providing efficient and friendly customer service.
  • Kept catalog orderly and updated with latest material additions and removals.
  • Organized library catalog, supplies, equipment and records.
  • Greeted patrons warmly and offered to assist with issues or needs.
  • Taught children about library practices via individual and group instruction.
  • Educated library patrons about policies for checking out materials and using resources.
  • Classified and coded different types of materials according to library policies and organizational standards.
  • Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.
  • Worked with teachers to provide students with lifelong learning and research skills.
  • Incorporated library services into lessons while also driving curiosity, engaging students and supporting lifelong learning.

Education

Certificate III And Certificate IV - Library And Information Technology

North Metropolitan TAFE
Perth, WA
12-2023

Certificate III Education Support - Special Needs - Education Support

NSW TAFE And Further Education
Wollongong, NSW
12.2008

Skills

  • Home Reader Services
  • Digital resources
  • Cataloguing
  • Reader's advisory
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Task prioritization
  • Self motivation
  • Interpersonal skills
  • Goal setting
  • Professionalism
  • Interpersonal communication
  • Written communication
  • Shelf reading/ shelf checking
  • Library management systems
  • Records management
  • Interlibrary loan processes

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].

Certification

Certificate III and IV in Library and Information Technology Services


Certificate III in Education Support - Teachers Aide (Special Needs)


Certificate of Appreciation- National Literacy & Numeracy Week 2004


Scholastic Seminars - The Nuts and Bolts of Teaching Children How to Write - A Literacy Seminar 2010


Child Protection Procedures including Mandatory Reporting Responsibilities, Penalties and Procedures at the Catholic Education Office WA 2015


First Aid Certificate


The ASCIA Allergy and Anaphylaxis Management


Interests

  • Avid Reader
  • Gardening
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Enjoy participating in line dancing and swimming for overall physical and mental well-being
  • Choir

Timeline

Library Officer (Casual)

Fremantle Library
01.2022 - 12.2023

Library Officer

City of South Perth Libraries
05.2018 - Current

Library Officer (1 Day Per Week)

St Benedict's Catholic Primary School
01.2014 - 12.2021

Volunteer Library Officer

Mater Christi Catholic Primary School
01.2013 - 12.2014

Certificate III Education Support - Special Needs - Education Support

NSW TAFE And Further Education

Certificate III and IV in Library and Information Technology Services


Certificate III in Education Support - Teachers Aide (Special Needs)


Certificate of Appreciation- National Literacy & Numeracy Week 2004


Scholastic Seminars - The Nuts and Bolts of Teaching Children How to Write - A Literacy Seminar 2010


Child Protection Procedures including Mandatory Reporting Responsibilities, Penalties and Procedures at the Catholic Education Office WA 2015


First Aid Certificate


The ASCIA Allergy and Anaphylaxis Management


Certificate III And Certificate IV - Library And Information Technology

North Metropolitan TAFE
Linda Lill