Summary
Overview
Work History
Education
Skills
Accomplishments
References
Hobbies and Interests
Timeline
Generic

LINDA LIVORI

Summary

Dynamic and detail-oriented administration professional with over 24 years of experience. Eager to embrace a new and challenging role where I can leverage my skills and enthusiasm. Known for my strong organisational abilities, professional presentation, and readiness to tackle complex tasks.

Overview

25
25
years of professional experience

Work History

Compliance Support

Australian Essential Service Compliance (AESC)
01.2015 - Current
  • Managed AESC database for multiple portfolios
  • Oversaw client compliance, preparing custom and system-generated reports
  • Conducted client meetings and reviews, engaging with inspectors, contractors, and clients
  • Demonstrated proficiency in computer skills, outstanding people skills
  • Recognized as a considerate, punctual, and motivated individual
  • Achieved successful collaboration with building inspectors/contractors/clients for compliance.

Medical Claims Assessor

Medibank Private
01.2000 - 01.2014
  • Assessed and processed medical, hospital, and ancillary claims, ensuring fairness and efficiency
  • Conducted outbound calls to healthcare providers, answering customer queries promptly
  • Managed claims within a portfolio, meeting internal KPIs
  • Led events coordination for office teams, fostering team spirit and unity
  • Developed system-based messaging and implemented system-generated requests
  • Created and conducted daily stretching exercises to motivate teams and improve circulation.

Education

Skills

  • Proficient in Microsoft Office Suite: Word, Outlook, Excel
  • Strong written and verbal communication skills with a professional phone manner
  • Experience with BOSS system
  • Proven ability to work under deadlines while maintaining exceptional customer service
  • Customer Relations
  • Data Entry

Accomplishments

  • Developed a system-based messaging component for recording client/contractor interactions.
  • Assisted in implementing system-generated requests for updated information.
  • Established an events team for work-based competitions, promoting team spirit.
  • Initiated work-based stretching exercise classes to boost team motivation and improve circulation.

References

Available upon request

Hobbies and Interests

Active member of a hiking group, enjoy nature, and maintain a weekly Pilates and Rock and Roll dance routine. Relaxation includes reading outdoors.

Timeline

Compliance Support

Australian Essential Service Compliance (AESC)
01.2015 - Current

Medical Claims Assessor

Medibank Private
01.2000 - 01.2014

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LINDA LIVORI