LINDSAY CARTER
Hope Island,Australia
Summary
Accomplished Project Officer with extensive experience in managing government and infrastructure initiatives across health, emergency services, aviation, and rail sectors. Expertise in project coordination, procurement, financial reporting, governance, and stakeholder engagement. Currently pursuing a Diploma of Project Management, focused on achieving optimal project outcomes.
Overview
10
10
years of professional experience
Work History
Principal Project Officer
Department of Justice
01.2026 - Current
- Provided comprehensive project coordination and governance support, ensuring project delivery aligned with DSP Program strategies, standards, methodologies and project management frameworks.
- Coordinated planning, scheduling, and tracking of project activities and dependencies, facilitating effective project delivery and milestone achievement.
- Maintained and monitored project risk and issue registers, identifying potential impacts and contributing to remediation strategies to support proactive risk management.
- Facilitated project assurance activities, including health checks, reviews, and assurance planning to enhance project governance and delivery oversight.
- Applied best practice project management processes and provided clear and timely advice to management on project progress, risks and delivery outcomes.
- Developed and maintained project collaboration and management tools including SharePoint, Microsoft Planner and MS Project to improve team coordination and information sharing.
- Prepared reports, executive briefings and ministerial correspondence, ensuring complex information was clearly communicated to senior stakeholders.
Project Officer
eHealth Queensland (Queensland Health)
01.2025 - 12.2025
- Coordinating delivery activities for a multi-million-dollar upgrade to the Patient Admissions System, supporting improved system reliability and operational efficiency across health services.
- Supported governance and reporting through financial tracking, accruals, and project status reporting, facilitating effective decision-making by senior leadership.
- Maintaining project risk, issue, asset and lessons learned registers, strengthening project governance and ensuring compliance with departmental project management frameworks.
- Prepared Ministerial and executive briefing materials, clearly communicating complex technical information to senior stakeholders.
- Restructured SharePoint and Content Manager records to improve document management and enhance access to project documentation for the project team.
- Recognized for strong capability and adaptability by acting as Senior Project Officer within weeks of commencing the role.
Senior Project / Program Coordinator
QLD Fire Department
01.2023 - 12.2025
- Coordinated project delivery activities for Computer Aided Dispatch and Station Alerting Systems upgrade, enhancing emergency response technology effectiveness.
- Developed and maintained project performance and financial reporting, enabling improved visibility of project progress and risks.
- Facilitated Agile ceremonies including team scrums and sprint coordination, improving communication and delivery alignment across project teams.
- Managed project tasks and workflow within JIRA, supporting transparent tracking of project activities.
- Managed procurement and contract administration processes, ensuring timely purchasing and financial accountability across project.
- Mentored project coordination staff, fostering team capability and knowledge sharing.
Program Coordinator
Airservices Australia
01.2022 - 01.2023
- Coordinated delivery of infrastructure projects within Facilities Improvement and Asset Sustainment Program, ensuring alignment with governance frameworks.
- Oversaw procurement and contract administration for infrastructure upgrades across operational sites, enhancing project execution.
- Prepared project reporting including financial updates, risks, and performance metrics to inform program oversight.
- Updated project registers and documentation to ensure governance reporting accuracy and compliance with PMBOK project management practices.
- Built strong working relationships with internal stakeholders and contractors to support effective project delivery.
Senior Project / Program Coordinator
Inland Rail (ARTC)
01.2021 - 01.2022
- Coordinated project governance activities, including Gate Reviews, to facilitate informed decision-making across major infrastructure projects.
- Facilitated project lifecycle activities for multiple infrastructure initiatives, including Goondiwindi Airport implementation and Whetstone Storage Facility.
- Drafted and edited Ministerial and executive briefings to clearly convey complex project information to senior leadership.
- Maintained governance documentation, including risk registers and lessons learned, to enhance project oversight.
- Strengthened stakeholder communication between project teams and leadership.
Senior Project Coordinator / Exec Assistant
QLD Mental Health Commission
01.2020 - 01.2021
- Coordinated project and executive support for senior leadership within the Commission, ensuring alignment with strategic priorities.
- Developed briefing materials, correspondence, and reports for senior executives and government stakeholders, facilitating informed decision-making.
- Streamlined project governance processes, enhancing risk management, reporting, and stakeholder coordination.
- Contributed to the development of the Alcohol and Other Drugs policy paper presented to Parliament, supporting legislative reform.
Project Support Officer / Senior Executive Support Officer
QLD Health
01.2016 - 01.2020
- Provided executive support to Executive Director of Nursing Services, coordinating complex schedules, correspondence, and travel arrangements to enhance operational efficiency.
- Drafted ministerial correspondence and briefing documentation, facilitating timely government responses and ensuring compliance with regulatory requirements.
- Supported the rollout of Telehealth services across Queensland, improving access to healthcare in regional areas.
- Supported implementation activities within Genetic Health Queensland, contributing to enhancements in service delivery and patient care.
Education
Diploma of Project Management -
TAFE Queensland
03-2026
Certificate - Project Management Fundamentals
Australian Institute of Management
Certificate - Critical Thinking
Australian Institute of Management
Certificate IV - Business Administration
Travel and Tourism College
Advanced Certificate - Travel & Tourism
Travel and Tourism College
Certificate III - Financial Services (Stage 1)
MYOB
Skills
- Project management
- Project Coordination
- Governance
- Stakeholder Engagement
- Stakeholder relations
- Risk Management
- Issue Management
- Procurement
- Contract Administration
- Project Financials
- Budget management
- Budget Tracking
- Financial tracking
- Agile Methodologies
- PRINCE2
- PMBOK Methodologies
- Microsoft Project
- JIRA
- Visio
- SharePoint
- Reporting
- Strategic Planning
- Time management abilities
- Team collaboration
Websites
References
Available upon request.
Licences And Memberships
- QLD Class C Driver License
- Current First Aid & CPR Certificates
- Member – Project Management Institute
- Member – Association of Professional Executive Assistants
- Body Corporate Representative
Education And Professional Development
- Diploma of Project Management, TAFE Queensland, Current
- Certificate, Project Management Fundamentals, Australian Institute of Management
- Certificate, Critical Thinking, Australian Institute of Management
- Certificate IV, Business Administration, Travel and Tourism College
- Advanced Certificate, Travel & Tourism, Travel and Tourism College
- Certificate III, Financial Services (Stage 1), MYOB
Timeline
Principal Project Officer
Department of Justice
01.2026 - Current
Project Officer
eHealth Queensland (Queensland Health)
01.2025 - 12.2025
Senior Project / Program Coordinator
QLD Fire Department
01.2023 - 12.2025
Program Coordinator
Airservices Australia
01.2022 - 01.2023
Senior Project / Program Coordinator
Inland Rail (ARTC)
01.2021 - 01.2022
Senior Project Coordinator / Exec Assistant
QLD Mental Health Commission
01.2020 - 01.2021
Project Support Officer / Senior Executive Support Officer
QLD Health
01.2016 - 01.2020
Diploma of Project Management -
TAFE Queensland
Certificate - Project Management Fundamentals
Australian Institute of Management
Certificate - Critical Thinking
Australian Institute of Management
Certificate IV - Business Administration
Travel and Tourism College
Advanced Certificate - Travel & Tourism
Travel and Tourism College
Certificate III - Financial Services (Stage 1)
MYOB