Linh Thai
Keysborough,VIC
Summary
Proven Sales Assistant with a track record of boosting revenue through expert upselling and cross-selling techniques at Rose Boutique and Australia GSM World . Adept in cash handling and fostering long-term customer loyalty through exceptional relationship-building skills. Excelled in stock management and display building, significantly enhancing store presentation and customer engagement.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Australia GSM World
04.2016 - 12.2018
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
Food Preparation Worker
Rolld
02.2016 - 12.2016
- Packaged and stored food products following proper handling and preservation methods.
- Washed, prepare and cut fruits and vegetables in advance to save time on food preparation.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Sales Assistant
Rose Boutique
07.2014 - 12.2015
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Processed transactions accurately while maintaining a high level of customer service.
- Boosted store revenue through upselling and cross-selling techniques.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Certificate III - Patisserie
Academia Institute
Melbourne, VIC04.2027
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Sales expertise
- Display building
- Customer service
- Friendly and helpful
Timeline
Sales Assistant
Australia GSM World
04.2016 - 12.2018
Food Preparation Worker
Rolld
02.2016 - 12.2016
Sales Assistant
Rose Boutique
07.2014 - 12.2015
Certificate III - Patisserie
Academia Institute
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