Linjie Ke
EARLWOOD,NSW
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
5
5
years of professional experience
Work History
Retail Store Manager
Pricerite Fragrances
04.2006 - 01.2009
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Trained team members in successful strategies to meet operational and sales targets.
- Mentored team members to enhance professional development and accountability in workplace.
Sales Consultant
Grand Jeweler
01.2004 - 04.2006
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Education
Bachelor of Commerce - Ecommerce
University of Wollongong
Sydney, NSW07.2004
Skills
- Sales Analysis
- Operational Systems
- Performance Monitoring and Evaluation
- Database Maintenance
- Business Growth Initiatives
- Guest Relations
Languages
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Full Professional
English
Full Professional
Timeline
Retail Store Manager
Pricerite Fragrances
04.2006 - 01.2009
Sales Consultant
Grand Jeweler
01.2004 - 04.2006
Bachelor of Commerce - Ecommerce
University of Wollongong
Similar Profiles
Julianna LejawaJulianna Lejawa
Scanning Coordinator /CGO Coordinator at PriceRite MarketplaceScanning Coordinator /CGO Coordinator at PriceRite Marketplace
Hannah Beth Del RosarioHannah Beth Del Rosario
Perfumer Assistant at International Flavors and Fragrances Inc.Perfumer Assistant at International Flavors and Fragrances Inc.
Dr. Dashrath JangidDr. Dashrath Jangid
R&D Research Scientist at Aarav fragrances and flavors Pvt LtdR&D Research Scientist at Aarav fragrances and flavors Pvt Ltd
Hannah NelsonHannah Nelson
Occupational Therapist at LiveBigOccupational Therapist at LiveBig
Joel HieswantoJoel Hieswanto
Summer and Winter Tennis Coach at Newington CollegeSummer and Winter Tennis Coach at Newington College