Linjing Li
Dickson,ACT
Summary
Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. Committed to helping customers find what they need and providing a pleasant shopping experience.
Overview
1
1
year of professional experience
Work History
Restaurant All-rounder
Fricken Chicken
Braddon, ACT
12.2023 - Current
- Utilized POS system to process orders and conveyed special requests to kitchen staff.
- Assisted with delivering food, filling beverages, and retrieving items for guests.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Completed milkshakes and ice cream desserts for customers.
- Clear the table, and place napkins and cutlery.
Food Court Assistant
Verity Lane Market
Acton, ACT
08.2023 - 12.2023
- Worked with POS system to place orders, manage bills.
- Served food and beverages promptly with focused attention to customer needs.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Cleaned and organized kitchen, dining and service areas.
Restaurant Front of House
Yat Bun Tong Dumpling House
Braddon, ACT
09.2022 - 07.2023
- Warmly greeted and welcomed customers to establishment before requesting food orders.
- Demonstrated excellent customer service skills by promptly taking orders, and delivering food and beverages.
- Arranged and prepared tables for customers to offer memorable experiences to guests.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Education
Bachelor of Science - Psychology
The Australian National University
Australia06-2024
Bachelor of Science - Psychology
Southwest University
China06-2024
Skills
- Billing and Payment Processing
- Food and Beverage Orders
- Telephone Etiquette
- Customer Service
- Multitasking Abilities
- Team Collaboration
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Hobbies
- Photography.
- Tennis
Timeline
Restaurant All-rounder
Fricken Chicken
12.2023 - Current
Food Court Assistant
Verity Lane Market
08.2023 - 12.2023
Restaurant Front of House
Yat Bun Tong Dumpling House
09.2022 - 07.2023
Bachelor of Science - Psychology
The Australian National University
Bachelor of Science - Psychology
Southwest University
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