Friendly customer service professional with experience in two international trading companies. Responsible for communicating between buyers and producers, ensuring the fulfillment of customer requirements, timely supply of high-quality products.
*Collaborate closely with existing customers and factories to meet customer needs, ensuring both the quality and timely delivery of production. Maintain positive relationships.
*Train, direct, and monitor staff to achieve business objectives while fostering a trustful, pleasant and effective working environment.
*Seek out new customers and factories, and establish stable trade relationships.
*Coordinate communication between customers and factories regarding sampling, production, and shipment processes.
*Engage with customs and the commodity inspection and testing bureau to facilitate the necessary procedures and obtain the required documents.
*Arrange shipment and making required documents.
*Settlement of disputes.
*Thoughtful and Respectful Communication
*Establishing strong and friendly relationships
*Trustworthiness and Dependability
*Efficient Problem-Solving