Lisa Boatengasase
Gold Coast,QLD
Summary
Proactive and caring worker with years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
3
3
years of professional experience
Work History
After-School Tutor
Trygroup Inc
06.2020 - 07.2023
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Met with parents to discuss student progress and address concerns.
Hotel Housekeeper
Hotel Balian Resort
02.2023 - 08.2023
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
Waitress Trainee
Tsubakiya Cafe
12.2021 - 11.2022
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Pizza Shop Assistant
Domino's Pizza
03.2021 - 09.2021
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
Education
Bachelor of Arts - Cultural Studies
Aoyama Gakuin University
Tokyo, Japan03.2025
Skills
- Assignment Management
- Problem-Solving Skills
- Study Plan Development
- Performance Improvement
- Service Prioritization
- Surface Sanitation
Languages
Japanese
Native or Bilingual
English
Professional Working
Timeline
Hotel Housekeeper
Hotel Balian Resort
02.2023 - 08.2023
Waitress Trainee
Tsubakiya Cafe
12.2021 - 11.2022
Pizza Shop Assistant
Domino's Pizza
03.2021 - 09.2021
After-School Tutor
Trygroup Inc
06.2020 - 07.2023
Bachelor of Arts - Cultural Studies
Aoyama Gakuin University
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