Summary
Overview
Work History
Education
Skills
Working Rights
Languages
References
Certification
Timeline
Generic

Lisa Gebhardt

11a Pitt Street, Randwick,Australia

Summary

Results-driven professional with extensive experience in teaching, as well as sales and customer service, particularly within the roofing and building industry. Proven ability to engage stakeholders and implement continuous improvement strategies. Recognized for exceptional time management, rapid learning abilities, and attention to detail, consistently delivering high-impact service. Seeking new opportunities to leverage strong communication and interpersonal skills for organizational success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Traffic Controller & Implementer

Who Dares
Leichhardt, NSW
05.2025 - Current
  • Set up and implement traffic control plans according to traffic guidance scheme provided
  • Direct vehicle and pedestrian movement on site
  • Cooperating with clients, council and the public to ensure safety and smooth traffic flow

Sales Consultant

The Roofing Supermarket
Alexandria, NSW
02.2018 - 06.2025
  • Achieved consistent sales growth by tailoring roofing solutions to customer needs
  • Managed customer enquiries, quotes, and orders via phone, email, and walk-ins
  • Collaborated with production and suppliers to ensure timely delivery of products
  • Developed strong client relationships to foster repeat business opportunities
  • Regularly surpassed monthly sales targets, demonstrating effective sales strategies

Customer Service Representative

Epsilon Gmbh
Hof, Bavaria - Germany
09.2017 - 12.2017
  • Resolved customer complaints and concerns to uphold service standards
  • Managed customer data efficiently using SAP software
  • Presented special offers to attract new subscribers and retain existing clients
  • Coordinated courier services for cancellation or arrangement of newspaper deliveries
  • Ensured timely and accurate information delivery to maintain high customer satisfaction

Private English & French Tutor

Self-Employed
Hof , Bavaria -Germany
02.2017 - 12.2017
  • Developed personalized lesson plans for each student's needs and abilities
  • Conducted engaging conversational practice sessions to improve language fluency in person and online
  • Implemented interactive activities to enhance vocabulary and grammar comprehension
  • Utilized multimedia resources to supplement traditional teaching methods effectively
  • Assessed student progress through regular evaluations and feedback sessions with parents

Library Student Assistant

University Library of FAU Erlangen-Nuremberg
Erlangen, Bavaria -Germany
10.2012 - 09.2016
  • Assisted library visitors with academic research by providing guidance and resources
  • Managed book borrowing and returns to ensure efficient visitor services
  • Organized library shelves for easy access and retrieval of materials
  • Maintained a welcoming and helpful atmosphere through exceptional customer service

Private Tutor

Self-Employed
Erlangen, Bavaria - Germany
03.2011 - 09.2016
  • Designed personalized lesson plans tailored to individual student needs
  • Assessed student progress through regular quizzes and feedback sessions
  • Utilized various educational tools and resources to enhance learning experiences.
  • Adapted teaching methods based on diverse learning styles and abilities
  • Collaborated with parents to determine student needs, develop tutoring plans, and assess student progress

Education

Master of Education - Teaching English & French For Secondary Schools

Friedrich-Alexander University
Erlangen/Nuremberg - Germany
11-2016

State Examination - Teaching English & French For Secondary Schools

Friedrich-Alexander University
Erlangen/Nuremberg - Germany
07-2016

Bachelor of Arts - Teaching English & French For Secondary Schools

Friedrich-Alexander University
Erlangen/Nuremberg - Germany
10-2015

Skills

Teaching and tutoring

Administrative support

Customer service

Growing sales and revenue

Client engagement

Conflict resolution

Process improvement

Team leadership

Multilingual communication

MS Office

Working Rights

Permanent Resident

Languages

  • English
  • German
  • French
  • Spanish

References

References available upon request.

Certification

  • Full driver's license
  • Working With Children Check
  • RSA Certificate
  • TCR & IMP ticket
  • White Card

Timeline

Traffic Controller & Implementer

Who Dares
05.2025 - Current

Sales Consultant

The Roofing Supermarket
02.2018 - 06.2025

Customer Service Representative

Epsilon Gmbh
09.2017 - 12.2017

Private English & French Tutor

Self-Employed
02.2017 - 12.2017

Library Student Assistant

University Library of FAU Erlangen-Nuremberg
10.2012 - 09.2016

Private Tutor

Self-Employed
03.2011 - 09.2016

Master of Education - Teaching English & French For Secondary Schools

Friedrich-Alexander University

State Examination - Teaching English & French For Secondary Schools

Friedrich-Alexander University

Bachelor of Arts - Teaching English & French For Secondary Schools

Friedrich-Alexander University

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Lisa Gebhardt