Lisa Kimpton
Geelong
Summary
Compassionate Disability Support Worker known for high productivity and efficient task completion. Skilled in fostering independence and emotional support, I effectively built trusting relationships with clients, enhancing their quality of life. Committed to empowering individuals through tailored decision-making support and crisis intervention strategies. Excel in empathy, active listening, and problem-solving to enhance the quality of life for those supported.
Overview
6
6
years of professional experience
1998
1998
years of post-secondary education
1
1
Certification
Work History
Disability Support Worker
Leisure Networks
South Geelong
04.2023 - Current
- Managed challenging behaviors through positive reinforcement techniques.
- Helped disabled persons access community resources such as housing options or job training programs.
- Maintained records of services provided, client progress, and goals accomplished.
- Assisted clients to live independently including meal planning, budgeting, shopping and personal hygiene.
- Building relationships with clients and their families to foster trust and to create a safe and supportive environment.
- Maintained accurate records of clients' progress and updated case notes in accordance with organizational guidelines.
- Facilitated communication between nonverbal individuals using sign language or other methods.
- Transported clients to appointments, social events, and other activities as needed.
- Administered medication according to doctor's orders and monitored side effects.
- Encouraged independence by teaching skills needed for everyday life.
- Provided emotional support to individuals with physical or mental disabilities.
Support Worker
All in one supports
Geelong
07.2021 - 04.2023
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Assisted clients with personal care, such as showering and dressing.
- Actively encouraged service users to make decisions about their own lives where appropriate.
- Provided emotional and practical support to vulnerable adults.
- Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Helped clients develop coping mechanisms, technical abilities and job skills.
- Engaged clients in activities aimed at promoting physical and mental stimulation.
Bakery Worker
Bakers delight
Belmont
06.2019 - 11.2021
- Provided excellent customer service to clients in person and over the phone.
- Maintained cleanliness of the sales floor area at all times.
- Informed customers about current promotions and discounts.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Managed cash register transactions accurately and efficiently.
- Trained new sales staff on product knowledge, sales techniques, and company policies.
- Opened and closed store, set up registers and secured cash.
Education
Melton Secondary College
Melton , VicSkills
- Behavior management
- Client assessment
- Record keeping
- Medication administration
- Community resource navigation
- Crisis intervention
- Emotional support
- Decision-making support
- Relationship building
- Problem solving
- Team collaboration
- Cultural awareness
- Risk assessments
- Social skills development
- Long-term care
- Empathy and patience
Certification
- Driver’s license
- First aid and cpr certification
- Working with children’s check
- NDIS clearance
Accomplishments
- Woodford award winner 2024
Affiliations
- Mother of 4
- Energetic
- Loving and respectful
- Emotionally Intelligent
- People person
- Easy to talk to
- Active listener
- Reliable
References
References available upon request.
Timeline
Disability Support Worker
Leisure Networks
04.2023 - Current
Support Worker
All in one supports
07.2021 - 04.2023
Bakery Worker
Bakers delight
06.2019 - 11.2021
Melton Secondary College