Lisa West
Townsville,QLD
Summary
Resourceful Food Service Professional with extensive experience in meal preparation and customer relationship management. Maintains high sanitation standards and effective inventory management while ensuring compliance with safety regulations. Delivers exceptional service in fast-paced environments through reliable and clear communication.
Overview
26
26
years of professional experience
Work History
Food Service Attendant
Mater Private Hospital Townsville Hyde Park Campus
Townsville , QLD
07.2007 - Current
- Prepared and served meals to patients and staff in a fast-paced environment.
- Maintained cleanliness and organization of food service areas and equipment.
- Assisted in inventory management and restocked supplies.
Cleaner
Police Acadmy
Townsville , QLD
06.2005 - 07.2007
- Sanitized high-touch surfaces to ensure a safe environment for staff and trainees.
- Maintained cleanliness and hygiene throughout police academy facilities.
- Operated cleaning equipment, including vacuums and floor scrubbers.
- Disposed of waste materials in compliance with safety regulations.
Food and Bar Attendant
Dairy Farmers Stadium and The Cowboys Leagues Club
Townsville , QLD
03.2002 - 10.2004
- Served beverages efficiently during high-demand events at a premier sports venue.
- Engaged with patrons to provide exceptional customer service and support.
- Collaborated with team members to ensure smooth service during busy periods.
- Maintained cleanliness and organization of bar area throughout shifts.
Console Operator
Caltex Star Mart
Tow, QLD
07.2001 - 02.2002
- Monitored fuel dispensers for functionality and reported malfunctions promptly.
- Managed inventory levels and restocked products for optimal availability.
- Assisted customers with inquiries and provided excellent service throughout shifts.
Receptionist
Crane Alluminium Systems
Townsville , QLD
12.2000 - 02.2001
- Managed front desk operations, greeting visitors and directing them appropriately.
- Answered multi-line phone system, addressing inquiries and transferring calls as needed.
- Provided excellent customer service, resolving issues and ensuring client satisfaction consistently.
- Scheduled appointments for clients, coordinating with team members for availability.
- Maintained office supplies inventory, ensuring adequate stock levels at all times.
- Organized company files and documents, facilitating easy retrieval and reference.
Education
Townsville State High School
Townsville , QLDSkills
- Point-of-sale system
- Food service
- Food safety
- Sanitation standards
- Menu knowledge
- Customer management
- Patron engagement
- Beverage service
- Inventory management
- Supply replenishment
- Inventory
- Menu distribution
- Cleaning and sanitation
- Food operations
- Quality assurance
- Equipment maintenance
- Point-of-sale system
- Cash handling
- Compliance with regulations
- Phone orders
- Effective communication
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Conflict resolution
- Reliability and punctuality
- Point-of-sale system
- Cash handling
- Compliance with regulations
- Phone orders
References
References available upon request.
Timeline
Food Service Attendant
Mater Private Hospital Townsville Hyde Park Campus
07.2007 - Current
Cleaner
Police Acadmy
06.2005 - 07.2007
Food and Bar Attendant
Dairy Farmers Stadium and The Cowboys Leagues Club
03.2002 - 10.2004
Console Operator
Caltex Star Mart
07.2001 - 02.2002
Receptionist
Crane Alluminium Systems
12.2000 - 02.2001
Townsville State High School