Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lisa Willems

Lisa Willems

Noojee,VIC

Summary

Seasoned Hospitality Generaliser with over 35 years in the industry, including 18.5 years owning and operating a successful hotel. Demonstrated excellence in team development and interpersonal communication, enhancing customer service and industry standards. Holds multiple industry-specific qualifications, showcasing a blend of technical expertise and leadership skills. Proven track record in fostering environments of growth and excellence.

Overview

15
15
years of professional experience

Work History

Hospitality Generaliser

Self Employed
09.2006 - 10.2021

I have worked within the hospitality industry for over 35 years.

my skills are varied, all very compliment to my resume vitae.

Strongly comprising of a very open perspective of hospitality industry, its not a job, it's my passion.

I've experienced the highs & lows as owner operator of a successful hotel for over 18.5 years.

Inclusive of 7.5 years as the sole operator, freehold owner. (To date)

My venue has been under a commercial lease for 11.5 years. Which has allowed me to enrich my hospitality prowess.

2 years from 2013 - 2015

The hotel minder (Solo operator)

Over 30 years I have furthered my skills & professionalism within the industry to compliment its constant changes.

I have multiple qualifications that compliment my skill levels & delivery of quality knowledge & experience.


These comprise of commercial cook,

Woolworth specific baker ( William Agliss)

Certificate IV TAE

Certificate IV REIV sale representative. (Commercial)

REIV business brokerage acknowledgement

AHA endorsed 6am RSA

multiple certificates required in the industry

re: rsa, gaming, food handlers, etc.

liquor licences held in Victoria, New South Wales, QLD


I'm highly productive in fast pace environment, quality, customer service, team training & mentoring to achieve the best and improving the industries skills base with passion.



Education

Cert IV - Training& Assessment

TAFE Victoria Berwick
Berwick
05.2020

Skills

Anything hospitality

  • Effective Communication
  • Professionalism
  • Interpersonal Communication
  • Professional Demeanor
  • Team building
  • Interpersonal Skills
  • Self Motivation
  • Problem-solving abilities
  • Time Management

Timeline

Hospitality Generaliser

Self Employed
09.2006 - 10.2021

Cert IV - Training& Assessment

TAFE Victoria Berwick
Lisa Willems